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When I first turned on my computer today I clicked open Mozilla, my favored internet connection window. However, an error screen popped up, saying something was "missing" and it wouldn't work unless I installed it again. So, me being the resourceful person that I am, I opened my Explore window and downloaded Mozilla again. It worked for a little bit and I exited out Mozilla to eat dinner. When I came back to get online again, the error box popped up. So, I tried to install Mozilla again but this time it didn't work.
Being resourceful again, I knew my system restore program saved me several times in the past so I set the date to a month ago and waited. When the computer was finished restoring, I clicked Mozilla and now, instead of an error box, Mozilla isn't even respondong. I'm on Explorer and completely confused. Any ideas?

2007-02-07 13:37:11 · 2 answers · asked by Mandi 6 in Computers & Internet Internet

2 answers

I would do a full uninstall of everything Mozilla on your system and start fresh. Delete the setup program as well.
Then go back to Firefox website and start again - re-download and reinstall everything.

2007-02-07 13:49:19 · answer #1 · answered by Rotten Johnny 5 · 0 0

Sometimes depending on what add-ons you have installed they might cause Firefox to stop responding. If you have a lot of tabs that were open when it shut down will cause it to hang. With the add-ons there are a lot of different variables. Have you tried uninstalling Firefox and reinstalling? Restart computer after uninstalling and then reinstall.

2007-02-07 21:56:40 · answer #2 · answered by Bryan B 3 · 0 0

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