She logs in and it dials and lets her stay on for about 5 sec and then kicks her off and if she's lucky maybe 5 min, but when she gets it to stay open for about 4 min she tries to open her messenger, it won't connect. She's tried 3 different ISP so i doubt that's the problem, but when she brings her laptop over my house or anywhere else that has a phone line port it lets her connect. Can anyone tell me what the problem could possibly be?
2007-02-07 12:04:29 · 2 answers · asked by Anonymous in Computers & Internet ➔ Computer Networking
sounds like she's just trying to connect over a regular phone line and doesn't have an isp and account. have her call her isp tech dept. and verify the username/passwords are correct; as well as her address, phone, mail account. etc.
2007-02-07 12:11:11 · answer #1 · answered by Anonymous · 0⤊ 0⤋
If she is able to connect at any other location I would assume there's an issue with her phone line. There could be excessive noise on the line causing the issue.
2007-02-07 20:41:09 · answer #2 · answered by Shawn H 6 · 0⤊ 0⤋