during a session , it automatically shuts down and restarts...its very annoying....it has started after the comp was infected with a no of viruses . iv deleted them but this is a new problem im facing now
2007-02-07 04:31:04 · 10 answers · asked by vikram m 1 in Computers & Internet ➔ Hardware ➔ Other - Hardware
There are a number of known issues out there that this may be part of. Hard to tell since no make or model is in the call.
A huge issue with bad capacitors on Dell, CPQ/HP and IBM computers has caused symptoms like this. Only solution is a new system board.
There also symptoms like this reported when a computer is running hot due to poor air flow, improperly seated heatsink/fan, broken fans, or a damaged temperature thermistor under the chip. In order to protect from damage due to high heat (55C+) many computers are designed to slow down or shut down before the critical temperature is reached and the chip is irrepairably damaged.
At the very least, clean out your computer if you haven't done it in more than 6 months. You can vacuum a computer out if you use a vacuum with plastic attachments. Make sure the computer is off and watch you don't knock off or damage anything.
2007-02-07 04:41:20 · answer #1 · answered by PuckDat 7 · 1⤊ 0⤋
Sounds like the Power Supply problem. Maybe you just installed a new video card. Then it takes time for it to warm up, and depending on what you are on it overloads the PS, and then it shuts down and resets. I put my video card on the bottom slot and I started getting this problem. I changed it to the top slot and haven't had a problem since.
Now I can see you are cheap. You see I have Norton's Anti-Virus program and it runs in the background to PREVENT any virus from sneaking on. You just deleted the virus but what is supposed to prevent the virus from coming back on. I used to be like everyone. I would run a check all the time. Seems my computer would get viruses, trojan horses, and even the kitchen sink now and then. Anyway, I finally learned the hard way, and about 30 recoveries later. I needed an active passive antivirus program like Norton's. I broke out of the cheap mode, and for the last year, NOT ONE PROBLEM. Also, I have not had to do one recovery either. Now I will never go back to the dark side (that is being a cheap skate). Go to the below URL's and try out the Norton's for free, a free FULL 15 day trial and see what happens in that time.
You never mentioned if you have added ANY new hardware recently too.
Anymore problems let me know.
2007-02-07 04:46:38 · answer #2 · answered by Big C 6 · 1⤊ 0⤋
This problem could be a heating problem....but it could be many different things. I would need more information to troubleshoot this problem further. Have you cleaned the inside of your computer in the last 12 months. Computer are a small dust collector because air continually passes through them to keep them KQQL. If your computer collects excessive dirt and dust it can not cool itself and therefore shuts down from excessive heat.
Tom
2007-02-07 05:02:31 · answer #3 · answered by rambeau96 1 · 0⤊ 0⤋
Maybe a hardware thing. Laptop or desktop? Laptop fans get a lot of lint in them from sitting on laps, beds, pillows, etc.
Desktop power supplies also wear out over time and become more unstable.
But could also be a board in the computer.
2007-02-07 04:46:27 · answer #4 · answered by Anonymous · 0⤊ 0⤋
my guess is that you are running Windows. If you aren't running XP, you should be. If you are, then try getting a free spyware removal tool such as lavasoft's Adaware SE. Stuff that gets on your computer through music downloads, etc could be causing your problem. But really it's hard to tell without specific information.
2007-02-07 04:40:48 · answer #5 · answered by Adam B 1 · 0⤊ 0⤋
Well to me is sounds like it may not be related to the virus problem. Your problem sounds like your computer is getting enough cooling. You may want to call up the companies tech support and ask them about it, or if you have a custom pc you may want to upgrade your case fans and/or CPU heatsink and fan. hope this helps.
2007-02-07 04:38:32 · answer #6 · answered by hauntingzero 2 · 0⤊ 0⤋
Maybe your RAM was running low of system resources, therefore your computer restarts itself. Another solution is to format your hard drive and upgrade your RAM.
2007-02-07 04:39:54 · answer #7 · answered by Andy 2 · 0⤊ 0⤋
Check the fan on your computer. Is it dirty or is it running at all. It sounds like your computer may be getting too hot.
2007-02-07 04:43:18 · answer #8 · answered by kat 7 · 0⤊ 1⤋
Take an online virus scan and see if anything comes up http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
2007-02-07 04:39:30 · answer #9 · answered by Anonymous · 0⤊ 0⤋
look in the evant viewer.
2007-02-07 04:40:22 · answer #10 · answered by Anonymous · 0⤊ 0⤋