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8 answers

I'm sorry to have to tell you this, but the most likely cause of your drive disfunction is a faulty or damaged lens in the drive itself. The only way to rectify it is to replace the drive. There are a couple of things you should do first. You should make sure that the driver is functioning properly and that the system knows the drive is there.

Here's how you do that:

Click on the start menu and goto "Control Panel".

If you are using XP, switch the window to "Classic View" if it isn't already.

Double click on the "System" control panel top open it.

In the window that opens, click on the "Hardware" tab, then click on the "Device Manager" button.

The Device Manager window should now be open. You should see a list of the installed hardware on your laptop. Go down the list and look for "DVD/CD-ROM drives". Click on this to expand it. You shouldn't see any question marks, exclaimation or red crosses. If you do there is a software issue with your optical drive driver. If everything appears to be OK, then the fault is in the hardware, and the drive will need to be replaced.

If necessary you can simply reintroduce the drive to the system by uninstalling the DVD/CD ROM driver, and restarting the system. On restart, windows will tell you it has found new hardware. Follow the onscreen instructions. You may need the disks that your machine shipped with to do this, but probably not.

I hope that this has helped.

Regards A.


BTW, if you do find that the drive is indeed faulty and needs to be replace, I may be able to recommend where you can get it fixed.

2007-02-07 00:30:38 · answer #1 · answered by Anthony R 3 · 0 0

Hi laptop cd/dvd drives can be prone to failure due to their design, not much space in a laptop. I would try everything suggested by the answer above but should you need to replace your drive it may be expensive. Cheaper option maybe just to buy an external dvd re-writer which will plug into your laptop via usb. Will still cost you about £40 though

2007-02-10 17:25:03 · answer #2 · answered by martin m 5 · 0 0

You can download VLC here: http://bit.ly/1lqgKcj

VLC (video lan connect) is a great open source software to play any types of video files. VLC has a built in dvd decodere and works with many different video and audio formats including OGG, MP2, MP3, MP4, DivX, HD codecs like AES3, Raw Dirac, and even support for playing back zipped files.

When the built-in media player doesn't work, use VLC. It's my favourite media player and I highly recommend it over any other audio/video player

2014-08-18 22:08:36 · answer #3 · answered by Anonymous · 0 0

Did it play before? If yesyour system might be corrupt. Try restoring your system to an earlier restore point when you were able to play your dvd.

2007-02-07 07:19:03 · answer #4 · answered by good-for-all 3 · 0 0

Hi there,
I downloaded VLC for free here http://bitly.com/1lqhk9R
It's a very good program and easy to use.
Good Bye

2014-08-03 20:56:52 · answer #5 · answered by Anonymous · 0 0

get VLC Media player: it's free and contains all the codecs to play your dvds/video files
http://www.filehippo.com/download_vlc/?1876

2007-02-07 07:17:52 · answer #6 · answered by zoomjet 7 · 0 1

It's because laptops are always breaking down. Stick to desktops!!!

2007-02-07 07:16:13 · answer #7 · answered by Anonymous · 0 2

download vlc it will play anything

2007-02-07 07:30:54 · answer #8 · answered by crawdash 4 · 0 1

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