Where would I go to get parts for my maytag dryer....?

Question

I am pissed... I had an independent guy work on my dryer... said the heating element was bad ( not sure how that can be since the element was heating up)..... well.... he shorted out the new part on Saturday when he was installing it. Again... I dont understand how since it the dryer was unpluged for 2 days prior. Any charge remaining in the line should have died by then. He said he thought they were closedo n Saturdays, but was not sure how the stores hours were on Sunday ( I would think they would more likely have been closed on sunday). Anyway... monday the guy was supposed to come back and he never did. called at 9 saying the part did not come in. He told me he would be back tonight, and called at 8 pm saying the part did not come in. I have used this guy before.... so stupid me... I paid him in full for the job the night he diagnosed the problem. He has already cashed the check, so I cant stop payment. I figure I will go get the part and have it for him. No more excuses!

THe guy has only tried to get the parts from one supplier. He said there is another..... but what kind of store do I go to.... or call.

The guy finally came and finished the repair. I will not use him again.

Answer 1

If i was you I would call your local Better Business Bureau or your local Comsumer Affiairs Department and turn this jerk in! If he as finally "fixed " your dryer and you are happy with it, consider it over with and find yourself someone else to do repairs. If you call Home Depot for repairs they will give you the name of one of their sub-contractors. If you have a problem with one of them, Home Depot will help correct it because it is their name that gets a bad rap if you get taken.