I have a Kingston DataTraveler 2.0. As my motherboard's USB slots were USB were 1.1, and I was transferring large files, I decided to get a 4 - port USB PCI card (The card has a VIA Chipset)
It works, but the BIG problem is that I cannot use USB 2.0 as I still get the messages saying that insert device into USB 2 Port, which it is! The weirder thing is when I click to find out what ports are hi-speed, USB Root Hub, with 4 ports are highlighted in bold.
Also, when I go into Device Manager, there are 5 USB Root Hubs (2 are on my motherboard anyway), but I cannot understand where the other 3 came from (they are on that PCI card, as if I disable it, they go).
The drivers on the CD were useless, same outcome as the XP drivers. Help me please!
Using a motherboard from 2000 (Via Chipset), with AMD Athlon 800, 512MB RAM, 40GB HDD, with a wireless PCI card as well.
2007-02-06 08:25:35 · 4 answers · asked by mattribbins 4 in Computers & Internet ➔ Hardware ➔ Add-ons
Unfortunately, none of those answers worked. I have sent it back now for a different one.
2007-02-08 04:37:15 · update #1
If you have onboard USB that is 1.1 a PCI USB 2.0 card will only deliver 1.1 performance. You need to disable the USB ports on you motherboard, there are a set of jumper that are set to enable and disable the USB ports, refer to you motherboard manual and then disable it. Then go to device manager and uninstall all USB ports and the let XP auto detect by restarting your PC or install using the CD.
This happened to an old PC when I upgraded it and overcame it by disabling the onboard USB.
2007-02-06 08:41:43 · answer #1 · answered by Shuggy 3 · 0⤊ 0⤋
You will sometimes get a message popup on Windows that says something like "You are plugging a high speed device into a low speed USB port. Click here to find an available high speed port"
However, this message isn't always accurate. Chances are, you are still getting USB2 throughput rates even though the operating system isn't detecting the USB2 with the device.
An easy way to check this would be to transfer a large file with your USB1 then with the USB2. You should see a drastic improvement in transfer rate.
Best of luck!
2007-02-06 08:35:25 · answer #2 · answered by disposable_hero_too 6 · 0⤊ 0⤋
I assume your OS is Windows XP and you've upgraded to SP2. If so, that is a common failure after installing SP2 on XP. I've had it happen to two different machines, an emachines desktop running home edition; and a thinkpad laptop running professional.
Unfortunately, although Microsoft admits it's an error, they won't post the fix on the MS site; and, if you call them, they require a credit card because they will decide if you have to pay for service or you'll get a fix by email.
I still haven't gotten either of my machine's USB ports to work again, even after rolling back from SP2.
2007-02-06 08:36:14 · answer #3 · answered by View from a horse 3 · 1⤊ 0⤋
I'd tried a few on my dads old puter and gave up in the end . He bought a new complete computer !
All i can suggest is you update the bios on the motherboard , but apart from that i doubt they will work on a 1.1 .
Go direct to their website . But please read carefully as messing with the bios incorrectly can make it unstable..
2007-02-09 03:04:10 · answer #4 · answered by MynameisShirl 5 · 0⤊ 0⤋