how do i dump virgin broadband?

Question

I have had Virgin broadband for 4 momnths now . I signed up for adsl max upto 8 meg . For the last 1 month i am getting only 500kbps . Now i want to cancel they want to charge me a cancellation fee even though they are not giving me what i am paying for . How do i end this nightmare ? Please help.

Answer 1

they are meeting the deal! upto 8Mbps.
you may be only getting 500Kbps because of your distance from the local BT exchange.
to get the full 8Mbps you need to be living less than a mile from a BT exchange, after this your connection speed drops off considerably.
they are legally in the right, and so can charge you a cancelation fee.

the only thing you can do is either move closer to the local exchange or pay the cancellation fee!

Answer 2

Or you can not pay your phone bill. let your telephone provider disconnect you, which will also cancel the broadband and then pay your bill and tell virgin to whistle for there money like you had to whistle while you waited for things to download on a rubbish connection of 500kbps i have done this with tiscali and pipex homecall as there both rubbish.

Answer 3

a max of 8 mbps, what was the geruneted ammount?

basicly thats a bustable 8 mbps, but be sure to read fine text about what is your geruneted ammount.

- John

If it's more than what you are getting take them to court.

Answer 4

ring em up nd tell em yooh dnt want to be wi em anymore