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was able to download about 90% of the new upgrade program and then it stopped. Showed the message "file is corrupt" I don't know what to do to complete the installation ??.

2007-02-06 03:28:37 · 3 answers · asked by neil h 1 in Computers & Internet Security

3 answers

I am not being sarcastic here but I think the best think you can do is contact Symantec support. If the download was the problem, as it appears to be, then you will need their help. Did you stop the download and restart it? Remember, after the download, then you install the product, it is a separate operation. If it was the install, then Symantec does have steps you can take as a corrupted NIS file can cause problems. There is an uninstall tool available that removes all existing installed Norton programs including corrupted ones.

2007-02-06 03:39:09 · answer #1 · answered by Elizabeth Howard 6 · 0 0

Norton is an clever answer, basically situation is on 2006 now - which I even have (and it's going to likely be on the 2007) they have included something called norton secure practices centre it particularly is nearly a huge popup window that comes up with a huge green tick if each little thing is working or a terrible purple bypass if not. fortunately you could swap it off in the administration panel. choose for it although!

2016-12-13 10:14:34 · answer #2 · answered by vannostrand 4 · 0 0

Ok either 1 of 2 things:

1) You're lying and this software is pirated and the idiot that burned it for you didnt do it right thats why you're getting a corrupt file.

2)You're not lying but the software was already used 3 times and so Symantec isnt allowing you access to their updates/support.

2007-02-06 03:50:49 · answer #3 · answered by xcureanddisease 2 · 1 0

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