security alarm sales man said if i ever move i can can take my systemw/me now they say no i can't .?

Question

and they are charging me every month,and now they are sending me letters threatning lawsuit.
the salesman originally told me it's mine to keep even if i move just call them and the will have someone come out and take the system off the wall and it's mine i own it , well now i called and the same salesman says no u can't take it with you you're in a contract and you have to continue paying rather u live there or not. he admitted he told me wrong and said he was gonna follow up w/his boss but he didn't think his boss would agree to what he had originally told me before system was installed, i need help with this matter i was going to call them since i just recieved a threatning letter.

Answer 1

2 things: 1. There's a difference between owning it, and being able to terminate the contract. You might own it but if you move out and try to stop paying, then you might be in violation of your contract if it obligates you for a fixed term, say 2 years. Once the contract is over and you have properly terminated it, it might be yours to do with as you please. You should read it to see if the contract describes itself as a lease of equipment, or a sale.

2. The other problem is with oral promises. They are very hard to prove! The salesman may very well deny to everyone that he told you any such thing, and you have the burden of proof to show he said it. Also these contracts usually state that oral promises that are inconsistent with the written contract are not binding on the alarm company.

Answer 2

You have now found out the hard way that you can never believe anything a salesman says. Get it in writing. If he makes a promise, read the contract. You will find the promise isn't in there. Call him on it, and insist that the deal is off if the promise isn't in the contract. He'll make noises about it not being needed, like Patrick Henry didn't think we needed to spell out our Constitutional rights. Well, we did. And you do need to have every contract spell out exactly what was verbally promised.
I know. I worked for an alarm company. They count on you not reading the contract.

Answer 3

Does it say anything in the contract or any papers they gave you about the alarm system. If not, the most you can do is try to get the salesmen fired for telling people wrong information.

Answer 4

Get this salesman on tape stating that he told you wrong then tell them to go ahead, file the suit and when they do, counter-sue for "Deceptive Practises, False and Misleading Representation" and then watch what they do, my bet would be they would fall all over themselves to get your alarm installed in your new residence and for punitive damages, you want 3 months FREE!!

Answer 5

This is why everyone should read the contract, the fine print and all, and if the salesman is in a hurry, too bad, if he cant wait to have you read it, he doesn 't deserve the sale,, next time read your contract.