the web address www.phillips .com why don't it offer the download for the mp3 player?

Question

we purchaseda phillips mp3 player from walmart and we lost the disc\we got the web address www.phillips.com/usasupport from the back of another mp3 and we have not been able to get the download the address don't offer the download. can help us.

Answer 1

I would look for a customer service 1-800 number on the original packaging or a customer service email address on the website. Email (or call) them and give them your brand, style, etc. all relevant information and ask them how can you acquire a new disc.