Urgent Spyware Help Needed Please?

Question

I have NTL netguard and it keep popping up saying it cannot delete Kazaa, I have scanned my computer with Ad-Aware and that does not find Kazaa, on the NTL netguard pop up it tells me to go to http://sw.freedom.net/portal/swportal?partnerid=25&lang=en&component=spyware&spyware=kazaa&option=removal ,, and i can not make sesne of what it tries to tell me, it says I have to delete some "hkey" but I do not know how to get to this,

All help will be greatly appreciated, I do not understand why Ad-Aware doesn't see it and delete it for me??????

It actually says KaZaA if that helps??

Spybot is NOT free

Answer 1

Spybot is Free and if you have anything telling you to pay for it, it's trying to rip you off.

First, go here and run these two online detection and removal programs.

http://housecall.trendmicro.com/

http://uk.trendmicro-europe.com/consumer/housecall/housecall_launch.php

Go here and download Windows Defender and Spybot. Both are free and will give you excellent full time protection.

http://www.filehippo.com/

Answer 2

Kazaa is a peer to peer file sharing software. In it of itself, it is not a danger. This might be a false positive. A false positive is when a security program labels an item as malicious when in reality it isn't.

HKey stands for HotKey, which is part of the Windows Registry. You do not want to fool around with the registry. Even small errors in the registry can cripple your computer.

I suggest you scan your computer with another antispyware program besides NTL Netguard and Ad Aware. If the 3rd antispyware program corroborates Netguard then you should quarantine it. If it does not corroborate Netguard then it is most likely a false positive. There are several good free antispyware programs so you don't need to spend a dime. Some people have already given good suggestions, such as Spybot Search and Destroy, Windows Defender and AVG Antispyware. You can find all these programs at: http://www.filehippo.com/software/antispyware/

I like Spybot because it is a veteran antispyware program and is very efficient. Download and install the program. If you need instructions on how to use it, go to

"How to use Spybot" written by Brian Satterfield, cnet.com. (http://www.download.com/1200-2023_4-5157526.html)

Answer 3

(1) If you have not already scanned your comp with spybot do that now . (which is free .The right link to the right site is given below)

if you stll get the alert from your NTL

2) Download and run KazaaBegone: A Kazaa uninstaller which scans and removes all elements of all Kazaa versions, as well as all of the bundled software that comes with it.
This new version is updated to remove Winsock hijackers correctly.Compatible with: All Windows versions

Answer 4

Spyware Anti-spyware or Anti-viruses are all **** software..they really dont work when we need them....i know wht problem u r facing...exactly 2 days ealier i was getting security pop up for installing this "**** spyware " and u will be free....i used everything to rid off that pop up ****..but could not succeeded....do u know wht the problem is:........Here is the Problem and Solution

Because of this pop up ur "Document and settings>ur name>local settings>Temp .....here this of ur pop up lives....with extension of ".tmp" ...swith to other's account if u have one then make another...use that 2nd profile go to desktop then "Document and settings>ur name>local settings>Temp ...now delete all ".tmp"files ...restart ...use ur profile ..it will not bother u but only for once next time u restart it comes back so its temporary solution ......
2-i found out that in my xp bootable cd there was some files with extension of ".sys"were missing, because that my xp was fake ...im using even at this time a "fake cd of xp" ...but its complete ..so i formatted first one and installed all new xp ...and now im happy ....

3-so infect its security problem...i guarantee u none of ur virus killer can kill this pop up...its open challenge

4-so keep using fake copy but should be complete....
5-if u run any OS from i.e if i run xp from Win 98...u will never be able to know whether ur cd components are complete or not...try booting from restart option separately ...all done ..huh..bye

Answer 5

try doing a manual search for kazaa. then delete the results. remember to empty your recycle bin before you reboot.

Answer 6

Hi. I've found the two best (and free) programs to get rid of spyware etc are:
Spybot Search and Destroy
X-Cleaner

They should sort your problem out.
:D

Answer 7

I reccommend Spybot and Adaware to rid your computing gadget of secret agent ware. No unmarried application can hit upon and eliminate all secret agent ware it truly is why i recommend using ad-conscious and Spybot (they're loose and the acceptable). different tremendous loose anti-secret agent ware classes should be AVG Anti-secret agent ware (formally Ewido) and great Anti-secret agent ware. Webroot secret agent Sweeper is the acceptable, notwithstanding it is no longer loose (see the shopper seek for source for comments of the acceptable anti-secret agent ware classes). operating those classes in threat-free Mode (tap F8 after powering on the computing gadget and decide besides to threat-free Mode) may be extra valuable.

Answer 8

get a squared anti-spyware, it removes all kinds of malwares in your computer...even the evil sneaky-spying cookies that sites leaves on your pc will be wipe out

http://www.emsisoft.com/en/software/free/

Answer 9

i have a free scan called avg. go to www.grisoft.com
& you can download it free,or you may trying to search for your computer style in the search button & it will take you to recent downloads for your computer

Answer 10

download spybot search and destroy for free.
its easy to use.
highly recommended too.