Why do i get dissconnected from my wireless whenever the phone rings.?

Question

We have Zoomtown broadband DSL and I have filters in place on every phone.

Answer 1

most likely if you have filters on all the phonelines, is that either the filter that is on your wireless phone is not working, or the phone itself is on the same frequency, or at least close to it, as your wireless connection. There are a couple of things to try to see which one it is...first try disconnecting the phone that is closest to your router and then see if the signal stays on when the phone rings, if it does, then its the phones frequency, if not then its the filter.....replacing the filter is easy...figuring out how to change the frequency of either your phone or your router is a little more complicated. Simple solution is to move the phone to a different jack, or at least further away from your router, or if thats not possible, move the router. Some routers do have an adjustment in the advanced settings to change the frequency range, and some wireless cards can also be adjusted......you could just try changing the "channel" in the settings of your router....you would need to re-enter or change the encryption key, but that may resolve the issue as well.

Answer 2

You are using a DSL connection to the internet which is a landline based internet service. THerefore everytime the phone rings the landline's protocol takes precedence over your internet connection. Try getting a cable internet connection. This will end that problem. I had the same problem until I upgraded to cable internet.

DSL Broadband is was concieved as a business tool which provided businesses with a better security platform but in the end speed is what they really needed and cable internet is the way to go.

Robert

Answer 3

I would verify that your filters are installed correctly.They should have two plugs on them, one for phone and one for DSL.

Answer 4

if you have filters in place and they work properly, then maybe you are getting interference from the phone itself. i could only imagine this possible if you home phone is cordless and is working on the same or very similar frequency(usually around 2.4ghz)