I just bought a new emachine computer and it came with the new Windows Vista and i also purchased a HP Photosmart C3100 all in on series printer/scanner/copier...anyhow when i tried installing the printer/scanner i kept getting the following error" This software cannot be installed using the "run as" command. The installation cannot continue until this is resolved!....Does anyone know what i need to do!
2007-02-03 17:04:01 · 3 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Printers
The driver probably hasn't been updated for Vista yet.
2007-02-03 17:06:53 · answer #1 · answered by Captain Moe 5 · 1⤊ 1⤋
You are going to have to get the updated driver.
I just checked my machine for Vista capability with Vista checker and it said I would have to ukpdate my printer driver and my sound card driver and that McAfee Security Suite Plus is not compatable with Vista. (I just paid $99 for a two year subscription)
2007-02-03 17:16:56 · answer #2 · answered by Say What? 5 · 1⤊ 0⤋
www.hpstore.com, support. Chat on line or telephone tech support.
2007-02-04 00:19:31 · answer #3 · answered by Anonymous · 0⤊ 0⤋