I just bought this all-in-one printer, but I keep getting this error message. I've taken the cartridge out and put it in a billion times, but I still get the error message. Very frustrated.
2007-02-03 10:34:58 · 2 answers · asked by Soos 1 in Computers & Internet ➔ Hardware ➔ Printers
I just bought this all-in-one printer, but I keep getting this error message. I've taken the cartridge out and put it in a billion times, but I still get the error message. Very frustrated. Its a Lexmark brand cartridge (#33). I've turned the printer off/on and it doesn't fix the problem.
2007-02-03 11:06:36 · update #1
Sounds like you have a bad cartridge. Printer should be under warranty so go to http://www.lexmark.com for customer support or the store where you bought it.
Oh, also check if you took off all the tabs and tape and such off the cartridge and where it plugs in.
2007-02-03 14:48:27 · answer #1 · answered by Twizard113 5 · 0⤊ 0⤋
Is the ink cartridge a lexmark cartridge or a cheap substitute.
I use cheap substitutes but the printer can stop working if it senses you trying to use them.
Try turning off & on the printer.
2007-02-03 18:42:55 · answer #2 · answered by John K 5 · 0⤊ 0⤋