The message reads:
Internet explorer has encountered a problem with an add-on and needs to close.
The following add-on was running when this problem occured.
File ycomp5,1,1,0.dll
Company name: (not verified) Yahoo!inc.
Desc: Yahoo! Companion 5.1 for internet explorer
Who do I contact and how do I get rid of this?
Thank you,
LoriWichmann@ comcast.net
763-425-1049
2007-02-03 08:07:47 · 2 answers · asked by Lori W 1 in Computers & Internet ➔ Internet
Go to this site and download "Ad-Aware" for free:
http://www.download.com/3000-2144-10045910.html
This may cleanse your system and fix the problem. I would also suggest going to Tools-> Options -> and deleting your browsing history as well as add-ons. What kind of anti-virus and anti-spy are you using? Avast is free and has a fine anti-virus system; this may help you also if your browser has been hijacked.
I hope at least one of these works for you. By the way, I wouldn't advise leaving your phone number on the Answers board as it is a public forum. Inquiring minds, you know=)
2007-02-03 08:27:23 · answer #1 · answered by Me, Thrice-Baked 5 · 0⤊ 0⤋
Try Customer support or call their services
2007-02-03 08:11:28 · answer #2 · answered by huma 2 · 0⤊ 0⤋