I have the new RAZR from sprint and I stepped on it a while ago and busted the screen. I was going to get the replacement, but found out I have to pay the $50 deductible. I lived with it because it sort of faded out. But I dropped my phone in the toilet last night and I am thinking I need a new one now. Should I just say i lost it order to aviod the "water damage battle" ? WOuld they just send me a "new" (refurbished) one if I do this?
2007-02-03 07:23:34 · 10 answers · asked by Anonymous in Consumer Electronics ➔ Cell Phones & Plans
You would still have to pay the deductible. You'll probably get the same style (refurbished) if they have it.
2007-02-03 07:28:13 · answer #1 · answered by Monique 2 · 0⤊ 0⤋
It doesn't matter whether it was lost, stolen, water damaged, struck by lightning, or abducted by aliens. They aren't going to give you a free phone. There won't be any "water damage battle" because your phone has water damage sensors at multiple points inside. These are little dots on the circuit board, speaker, screen etc. that change color when they get wet. When the tech sees these, she will immediately know that the phone was immersed. The $50 deductible is a lot less than the price of a new phone and it is less than the price of terminating your contract. The cheapest thing to do would be to look online for a sprint-compatible phone and just change out the flash memory card from your old phone to your new one. Flash memory isn't damaged by water so your only cost will be the phone cost.
2007-02-03 15:33:27 · answer #2 · answered by datamonkey0031 2 · 0⤊ 0⤋
The water damage doesn't matter, that is why you have insurance. If you say that the phone was lost, you will need a police report, and you will not be able to use that phone again. If you do, you will be committing insurance fraud. The same thing happened to my phone, and trust me, the $50 deductible is better than $300 for a new phone. The phone the ins company sends is completely new, not refurbished. I just got mine in. You will also have to send in your water damaged phone.
2007-02-03 23:02:24 · answer #3 · answered by awnya_nirvelli 2 · 0⤊ 0⤋
Well they won't send you a new phone or a refurbished one. The $50 deductible is only used in situation with manufacture defects. So since it fell into the toilet that's a consumer error. So you have to go buy a new phone. Now if you truly lost it they would ask you to make out a police report about your phone. Or suspend your service till you can buy another Sprint phone.
2007-02-03 15:38:33 · answer #4 · answered by KeeOMee 3 · 0⤊ 0⤋
Well yeah, but you'll need to get a police report and give a copy to your cell phone provider. But if you do that then you might as well be better off reporting it stolen. Because they will know if you dropped it water, so don't even go there. and they will send you a new phone, not a refurbished phone.
2007-02-03 16:37:20 · answer #5 · answered by Dr. PHILlis (in training) 5 · 0⤊ 0⤋
My daughter's phone got washed (got clean, but stopped working). We had to pay the $50 deductible.
2007-02-03 15:33:00 · answer #6 · answered by EBL 2 · 0⤊ 0⤋
well, if it still worked after you stepped on it but it stopped working after you dropped it in the toilet (where you talking on the pot?) then technically the phone was damaged by the water, right?
2007-02-03 15:27:02 · answer #7 · answered by Smeather 3 · 0⤊ 0⤋
whatever floats your boat. Make sure they don't find out somehow or you have a slip of the mouth.
2007-02-03 15:29:21 · answer #8 · answered by jeremy092387 2 · 0⤊ 0⤋
yes
2007-02-03 15:27:36 · answer #9 · answered by katnap20 2 · 0⤊ 0⤋
say it was stolen.
2007-02-03 15:53:16 · answer #10 · answered by lalala<3 2 · 0⤊ 0⤋