I have turned off the Windows firewall as suggested by Zone Lab. My O.S is XP w/SP_2. Every time I boot up I get this red colored dialogue box that says my computer is not being protected because the Zone alarm firewall is not working. Yet the ZA software says all systems are working and the number of attempts at intrusion keep increasing all the time from day to day. What's wrong here?. I tried uninstalling ZA and re-installing it. I did the same with the Norton AV and the problem still exists. I need help pls.
2007-02-02 23:01:23 · 6 answers · asked by john R 2 in Computers & Internet ➔ Security
Well first off ignore Mary O and lucee's "solutions" as this is just brushing the problem under the carpet rather than dealing with it. By an extension of that logic - turn off your computer and don't use it again, and the dialogue box won't ever appear again.
Presumably you have bought and paid for Norton and if so don't really want to get rid of it, even if the alternative (AVG) is free. And I would also guess that the Norton package you have does NOT include a firewall, else you wouldn't have installed ZA.
My initial suggestion would be that everything is actually working just FINE. Of course Norton knows that ZA is a firewall AmandaKerik! What Norton may be doing is telling you in a round-about way that your version of ZA is OUT-OF-DATE. This is because a new version of ZA was very recently released (version 7).
What you need to do is update your version of ZA, either by following the link to Zone Labs which I have appended to this message, or alternatively go into ZA, then under the "Overview" heading (on the left) click the "Preferences" tab and then "Check for Update".
So you see, Norton is doing its job perfectly - letting you know (albeit not very clearly) that your firewall needs an update to a stronger version.
2007-02-02 23:42:33 · answer #1 · answered by Steve-o 2 · 0⤊ 0⤋
Zone Alarm is a big part of the problem. It sees Norton as an invader, and Norton sees ZA as the same thing. Get rid of Zone Alarm and use the Norton firewall if it has one. If it doesn't, then use the Windows Firewall. That's all I use and I don't have any problems with "intrusion attempts."
2007-02-02 23:14:12 · answer #2 · answered by Anonymous · 0⤊ 0⤋
I have a better idea. Uninstall whatever elements of norton or whatever other antivirus program you have and install Microsoft Security Essentials. Its free, its good (as good as norton), and along with the windows firewall, its good enough for most people. I might recommend adding malwarebytes (just the free one) and doing a scan with it once in a while too. If you already paid for norton, try to get your money back. Good way to is to say it wouldn't install..........
2016-05-23 22:44:55 · answer #3 · answered by Ardis 4 · 0⤊ 0⤋
Norton doesn't recognize that Zonealarm is there or that it's a firewall... and Norton is a resource hog from what I've seen. How are you liking it?
If you're looking for something different in the anti-virus area, take a look at AVG - it's very good, and it's free!
Make sure you have anti-spyware programs on your computer as well... anti-virus programs don't cover spyware.
Spybot Search & Destroy is excellent - it even immunizes you against known IE "add-ons" that are actually nasties... if you choose to. Spybot is free as well.
2007-02-02 23:23:44 · answer #4 · answered by AmandaKerik 5 · 0⤊ 0⤋
Try turning back on your windows firewall and see if this solves the problem, i have nortons premeir installed on my computer and my windows firewall is on.
2007-02-02 23:06:16 · answer #5 · answered by Mary O 6 · 0⤊ 0⤋
norton's is nothing but trouble
go to majorgeeks.com
download avg for antivirus
ad-aware for spyware
both are free and good
2007-02-02 23:46:56 · answer #6 · answered by Elvis 7 · 1⤊ 0⤋