Ok so we have a three line account with t-mobile in the us, i have the master line, there are two other ones which are kidconnect plans. for some reason we cannot download ringtones on those phones and it says this is not avalible with your plan, so mu question is how do i fix this?
2007-02-02 16:30:27 · 3 answers · asked by topher4193 2 in Consumer Electronics ➔ Cell Phones & Plans
It may simply not be availible on your children(s) plan. Call T-Mobile customer support or visit http://www.T-Mobile.com and they can assist you with this.
2007-02-02 16:38:08 · answer #1 · answered by KMChickk 3 · 0⤊ 0⤋
you probably cannot download ringtones, because the kidconnect plans are made specifically to prevent overages. if you were to let a kid loose with downloading (at say 5 bucks a game and 1.50 a ringtone), then they would have overages. txt and pictures are possible because they take away from the total minutes the kid has, but with data and larger purchases, you would have to convert money into minutes such as in the prepaid plans. a prepaid plan just uses your minutes up if you download anything. kidconnect is made to prevent things like this.
2007-02-02 20:15:52 · answer #2 · answered by michelle342 3 · 0⤊ 0⤋
call t-mobile 611 on your phone
2007-02-03 06:40:56 · answer #3 · answered by N-Credible 2 · 0⤊ 0⤋