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Do laptop and notebook clocks run off of a hearing aid battery or do they feed off of the regular battery that runs the OS? I have a problem with a laptop I am working on. It keeps shutting down at various times for no reason. It is not overheating, and I can't get it so stay on long enough to run a virus scan. I am wondering if the battery is shot. Even with AC power plugged in, it still shuts down (completely-no reboot) at unpredictable times. ???

2007-02-02 12:16:44 · 3 answers · asked by Mid-Island- Marc 2 in Computers & Internet Hardware Laptops & Notebooks

3 answers

Your problem has nothing to do with a clock.

A. If you are connected to a surge suppressor, connect the notebook directly to a wall outlet and power it on. If the problem goes away, replace the surge suppressor. If not go on to the next step.

1. Remove the battery and power on the notebook with just AC power. If the problem remains go on to the next step. If the problem goes away you may need to replace the battery.

2. Turn the computer off, turn it back on, pressF8 every 2 seconds. When you get a boot menu choose safe mode.

2a. Boot into Safe Mode and allow the notebook to run. If it shuts down you have a hardware issue and you'll need to getthe notebook serviced.

2b. If the notebook stays on in safe mode you have an application, driver, or operating system problem. You may need to take the notebook to get serviced.

2007-02-02 12:27:22 · answer #1 · answered by Shawn H 6 · 0 0

It could very well be a battery problem. Try running the laptop with the battery removed. If that stops the problem then that could be the problem. You don't indicate whether the laptop is charging the battery and if the laptop will run off the battery without the ac adapter connected.

It could also be the AC adapter. If it has a short it could be the source of the problem. See if you can locate someone who has the same machine and borrow their adapter and see if that fixes the problem.

It could also be a short in the power connectors where the adapter inserts into the laptop or connects to the battery.

2007-02-02 12:32:07 · answer #2 · answered by Fremen 6 · 0 0

Most laptops do have a tiny battery - and it's usually soldered! It is only for CMOS data (boot), so your problem is something else. If you do get CMOS errors, remove the battery before it leaks acid!

Some laptops require the "big" battery to work. Try removing your battery and turning on your laptop. If it does boot, Windows may be corrupted, or your memory is bad somewhere (try www.ramprobe.com), or it's overheating.

2007-02-02 12:32:12 · answer #3 · answered by mmarrero 6 · 0 0

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