laptop keeps dropping internet connection?

Question

occasionally my laptop keeps dropping internet connection. i have telewest cable broadband. also when it happens my laptop won't detect any new usb connections (like if i put in a memory stick) and it wont shut down without shutting off the power. it works fine after reboot for a while then does it again. i have even re-fromatted the hard drive and re-installed windows and it hasnt solved the problem. any suggestions? is it likely to be a software / isp / hardware problem? seems to happen usually when downloading large files but not as often when doing normal surfing.

Answer 1

im on telewest ive got the 4 MB connection im on a dual core laptop and it does the same the technitions tell me there is a problem with packet loss in the area but i think is somthing else but they dont know what /if my connection drops and wont com back on i do this you can try to
type in the address bar 192.168.100.1 press enter this will take u to the configaration page go to configuraration option and click on reset all defaults and then click reset modem your modem will reset it can take a few mins and then your internet might run slow for a while dont worry this is normal it just meens your modem is learning again and the speed will increase
good look failing that you might keep getting viruses make sure you have a good security and anti virus and get a good anti spyware program it might be that your doing to much for your laptop to handle how mush memory do u have and what size is you prosseser they could be a lot of reasons for this if you need more help email me

Answer 2

Windows 8 or 8.1 has an incurable fault and that is losing the WiFi connection periodically. There's nothing you can do to fix it - you can add drivers - you can make the connection automatic - you can do all sorts of stuff and the problem will persist - - - let's hope Windows 10 has the answer.

Answer 3

Wireless drop-out ?