bought psp for my son at christmas last week he dropped it onto the carpet while it was in its soft case looks like it has broken the lcd inside sent it back to toys r us they say its not there problem is this normal as i thought sony were ment to be the bees knees and should it be a bit more resiliant
2007-02-02 05:42:03 · 5 answers · asked by cypruswednesday 1 in Consumer Electronics ➔ Games & Gear
My son has dropped his many times. Especially off his bed which is a highish cabin bed and its still fine! He doesn't have a cover on either. It sounds as though you had a dodgy one, I would email or contact Sony explaining your problem. It is a lot of money to shell out if its not sufficiently resilient. Taking it back to Toys R Us is trying to get blood out of a stone, their customer service is terrible.
2007-02-02 05:56:44 · answer #1 · answered by deelightuk2004 3 · 0⤊ 0⤋
I feel really bad about this. What I would try to do contact the customer relations person at Sony. I think if you explain to them how your son loves his SONY Psp and you really cant afford to buy him a new they may replace it free or perhaps repair it cheap. Make sure you talk to customer relations though.
Explain you know its your fault but you were kind of hoping Sony would assist you with this.
Other than that, maybe check on ebay and see if you can buy a used one at a cheaper price. I bet someone would even buy yours for parts.
I hope everything works out for you.
2007-02-02 13:56:18 · answer #2 · answered by wishiwas 4 · 0⤊ 0⤋
i had a similiar problem.my analog stick broke of my psp because i played it 2 rough so just call the sony technical support people.they'll ask you the reason so tell and they'll send you a second hand 1. of course u will have 2 send them yours back but its worth it.
http://www.sony.co.uk/view/ShowArticle.action?articlesection=1&article=1158155174458&site=odw_en_GB
and call the number
2007-02-02 14:28:37 · answer #3 · answered by Adz. 3 · 0⤊ 0⤋
yeah, psp's do not strike me as very durable and it doesn't surprise me that it is having problems. Sorry to hear about that. Maybe you can get something else, like a nintendo ds lite.
2007-02-02 15:01:14 · answer #4 · answered by aflac5190 3 · 0⤊ 0⤋
i have dropped my psp and it is fine. sony should pay
2007-02-02 13:49:07 · answer #5 · answered by funchop 3 · 0⤊ 0⤋