When you call a business and get caught in the invariable loop? And when you finally get to speak to a real live person either their accent is to strong to understand them or they are in a big warehouse full of other people talking on the phone and it is hard to understand them because of this. I just got off of the phone with the phone company because I had a question about a charge on my bill and I was caught in that hateful loop and then put on hold to talk to a real person, 20 minutes from the time I placed the call until I talked to a real person.
2007-02-02 05:26:53 · 2 answers · asked by crosssgirll 2 in Social Science ➔ Psychology
I HATE it!!! Sometimes repeatedly hitting the 0 button gets you to the 'real person' cue--- but sometimes (drat!) it starts the whole hateful process over again. Even after all that, when you do get on the cue--- it is often wait wait wait!
AND, while I think it is great that people in third world countries are getting some jobs and ways to feed their families, I must say it bugs the hell out of me to be called by a telemarketer in Bombay or somewhere who cannot pronounce my name, let alone speak the language well enough to sell me a product I don't want. Even the biggest credit card conglomerates, like Chase, are doing that now--- really makes me mad and I have closed cards for this reason. I mean, telemarketing is annoying enough--- but people who mangle your name and pretend to "know you" to get through to you? come on!
2007-02-02 06:01:15 · answer #1 · answered by Rani 4 · 0⤊ 0⤋
Hi. Yep more and more humans are being replaced by computer voices. It is more efficient and costs less. But it can indeed be bugging. There's just not that much to do about it, sadly.
2007-02-02 05:50:01 · answer #2 · answered by Peter R 2 · 0⤊ 0⤋