It is brand new and I got it from Dell......I have to sign back on after it freezes.....is it a virus or something else.....help
2007-02-02 04:30:54 · 7 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
It sounds like a virus. Do a virus scan (assuming that you have one) and another scan you might want to run is a spyware scan. I good one to run is Ad-Aware which you can download for free at www.lavasoft.com.
Notwithstanding all of the above, first - are you trying to launch and application when this happens? If so that particular application might be corrupt. Second - if you press control-alt-delete - does your system respond? If the system does respond then you should launch the task manager and see what is causing your system to freeze. If you get into the task manager, check the running applications to see which one is listed as "not responding" and try to end the task. If it shows all applications as "running", then you would want to click on the "Processes" tab and see which process has an unusually large amount of memory usage - jot them down and go to www.google.com and do a little research on them to see if they are normal processes. (of course this is all dependent on whether you can get to the Internet or not).
If the above fails, start your system in "Safe Mode" you can do this by pressing the 'F8' key at the very beginning when the system is in the very early stages of booting up. Run a virus scan in safe mode. You could also take a look at memory usage from safe mode so see if any of the previous applications that were unusually large are missing.
Good luck.
2007-02-02 04:45:42 · answer #1 · answered by Slim Shady 5 · 0⤊ 0⤋
Could be a memory problem, Rhonda, or an incompatible driver somewhere. Best idea is to pin down which program is freezing and what the circumstances were.
Another thing is that regardless of what is freely advertised, you need to reboot the system regularly to regain resources that Windows manages badly.
2007-02-02 04:58:57 · answer #2 · answered by snvffy 7 · 0⤊ 0⤋
According to your description,there may have some regsitry errors in your PC to cause "computer freezing".You need to clean you PC.
Every time you install and uninstall software on your computer and surfing online you create junk in the registry.You need to scan and clean your PC with registry cleaner.Good Regisry Cleaner will repair System Freezes,improve your PC and Internet performance dramatically.
There are some comparison and review of registry cleaners.
http://www.registry-cleaners.info
You can download and scan your PC for free..........
2007-02-02 17:37:21 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Hit ctrl alt del and choose task manager. you ned to see what program is freezing. If you just got it i would suggest calling dell and have them fix it. it is definitely under warranty. check to see what program is saying not responding and make sure that piece is up to date with patches. wont be a virus i dont beleive unless you have just downloaded something since it is new i doubt it.
2007-02-02 04:35:13 · answer #4 · answered by Anonymous · 1⤊ 0⤋
Well,it's probably a virus.Try to scan your computer with the antivirus.But i f you don't find any viruses I'm afraid the only way is to reinstal your OS(operating system-windows).
2007-02-02 04:36:21 · answer #5 · answered by Burcea R 1 · 0⤊ 1⤋
try and see if you can change the computer with dell or you could maybe have a virus.see if this helps
2007-02-02 04:37:34 · answer #6 · answered by Anonymous · 0⤊ 1⤋
this one is an easy one, thre reason its saying that is because the programm has probbably stopped responding.
its crashed. (dont worry)
2007-02-02 04:35:15 · answer #7 · answered by origamix60 3 · 0⤊ 0⤋