I'm wondering if you could turn being sacked to your advantage in terms of applying for the customer service job. Everyone knows what **** places fast food restaurants can be to work in. If I were you I would explain something like the following:
I went into the catering trade because I enjoy customer interaction and thought I would have the chance to develop my customer service skills, either to use within the catering industry at a higher level, or to use in another industry. However, as time went by I became very disillusioned because the management made it clear we weren't there to serve customers, we were there to sell as much fast food, as fast as we could. There was no place for good customer service, only for making money.
I didn't want to feel that I was a lightweight and couldn't handle it so I decided to stick it out, but it became clear that my attitude towards the customers (be friendly, serve them with a smile, have a chat with them etc) just didn't fit with the corporate ideal. Fast food in the company's eyes means no real customer interaction, it was like being on a conveyor belt. The management felt I was slow, because I would sometimes pause to exchange a friendly word with a customer, or help them if they asked for directions etc. In the end the company and I became so frustrated with each other we parted company.
Unfortunately I was optimistic enough to think this kind of thing was unique to this company - it wasn't, as I found out from trying working for other fast food chains, which is why I left two of my employers - I wanted to leave while I still had some self-respect.
I'm now in the position where I know I have something to offer in terms of customer service - I know I can be helpful, friendly and help the customer feel good about the company I work for - but I know I have to try a different career route than the one I've been in before. I want an interesting job, and one in which I can really make a difference. I'm keen, interested in business, and more than willing to undergo training and take new qualifications if that's required.
[as part of this you should also state any examples of how you did give good customer service]
Hope that helps!
2007-02-02 04:37:01
·
answer #1
·
answered by Anonymous
·
0⤊
1⤋
Being fired doesnt help and neither does your history. Before you apply to a Customer Service representative job you need to have some history of established time where you deal with customers. Any of those jobs would have been great but the fact that you got fired from 4 of them and quit on 2 of them BEFORE they fired you only shows that you are not taking on any responsibility for your own actions. You need to grow up and maybe now you are realizing that your past actions are dictating your future circumstances.
If I were you, Id go enroll at a local college, Junior college whatever. Something that shows you are taking responsibility for yourself and at the same time take your current job seriosly. Employers will contact previous companies to get a report from them about you. You want those to be great and reflective to who you really are. But if you keep dusting it off and blaming others than forget it..... I'll take a chocolate shake with my Double burger.
Work on it you can do it
2007-02-02 04:37:27
·
answer #2
·
answered by Anonymous
·
1⤊
0⤋
stay in fast food as no corporate world job will have you.
1. when at work, you are at work
2. its not a place to play, hang out, have fun, its why they call it work.
3. its not a place to treat your friends with free crap
4. be happy you don't have a theft record already cause if you worked in my food joint, I'd have you arrested faster than you can blink.
5. mature some....no one likes a thief, and you are one
6. realize that most people only get fired from 1, maybe 2 jobs their ENTIRE life time...yet have have 4 already. realize you have no clue how the working world works and you have no place in it till you do learn this simple fact. go back to school, take some biz classes, something.
A person that steals then promises items is nothing more than a liar...just so you know.
You are not on the way to a rough path....you are already on it, and going down fast.
Realize what a "job" means....until you realize that, you will continue on this rough path. And once you step off it...it won't be an easy new path as you have YEARS of damage that you created that YOU have to now over come with YEARS of excellent and perfect service to your new employers.
2007-02-02 04:29:28
·
answer #3
·
answered by Anonymous
·
0⤊
0⤋
They are things that can only be discovered after hundreds and hundreds of trials. And of course, strict restriction needs to be in place. However, because the basis of science is always changing due to new discoveries, we need to also have sympathy to the drug company as well. They are not miracle makers, they only try to make profits by selling something that they "think" might help other people. Imagine the world without antibiotics and other medication, how many people would have to die? If we agree that science can be changed, the drug company might not have an excuse of increasing medication prices because of law suit.Also if we look at any other area that has used the socialist system it has bogged down and failed to live up to its Utopian promise. No system is perfect but open and free market is the best out there.
2016-03-29 01:34:20
·
answer #4
·
answered by Norine 4
·
0⤊
0⤋
Ms Lady,
First of all, you have to have just a little more confidence in yourself. I don't mean to preach to you , but success starts from within.
Find out what you REALLY want to do, then just do it!! You seem like a pretty smart young woman. Know that you definatly deserve better than what you have been getting...use your head and stop putting yourself in situations that are not healthy.
Start by changing your web contact name, its distrespectful, even to you (...see what I mean???) Take a look at the small things like that.
I have have been through some major sh*t, it was only after I changed my attitude about myself was I able to provide a better situation for my life. If you are SERIOUS about yourself, just think about the things YOU want for YOU.
Go to a temporary agency. A good one will not only help you with your resume, but help you find a nice job too.
LIFE IS SHORT...STOP PLAYING BECAUSE YOU ARE NOT A KID ANY MORE. GET OUT THERE AND SHOW THEM WHAT YOU WORKIN' WITH!!!
2007-02-02 04:57:48
·
answer #5
·
answered by Ms Kamm 3
·
0⤊
0⤋
How many years did you work in customer service?
Put that on your resume, talk about things that you accomplished (how you dealt with customers)
leadership skills and use action verbs focus more on what you can offer the employer instead of the jobs.
Hope this helps and good luck on your job search!!
2007-02-02 04:30:57
·
answer #6
·
answered by Deb D 2
·
0⤊
0⤋
You need to promote yourself from a customer service standpoint. Did you deal with customers? Of course you did which means that you have customer service experience. Put that on your resume. Focus in on that and cash handling experience....
2007-02-02 04:30:54
·
answer #7
·
answered by Anonymous
·
0⤊
0⤋
You can write a resume to suit your needs. Fast food jobs are customer service experience, you deal with people on all levels, and you can write your resume to reflect that.
2007-02-02 04:26:32
·
answer #8
·
answered by smartypants909 7
·
0⤊
0⤋
Send me an email
2007-02-02 04:28:53
·
answer #9
·
answered by Anonymous
·
0⤊
0⤋