how do i delete a virus?

Question

i have a virus and when i scan my norton anti virus alert window pops up. it says i have a virus called "downloader" or something like that. i just rebooted my computer because a bunch of those alert windows were popping up. what do i do?my computer is a XP and its like a year old is that good or bad getting a virus that early?

i did scan my computer but its making me manually uninstall it and when i do i wont let me.whats a better anti virus program AVG or Avast? i mean free antivirus

Answer 1

Well, run a few virus scans with Norton and see if it can find and remove the virus (make sure you are up to date with all virus definitions). I suggest also going to Trend Micro and running HouseCall http://housecall.trendmicro.com/
It's found viruses on systems before that my anti-virus program missed.

If you've gone a year without a virus, you're doing good. Viruses are just a part of online life. Just be careful about where you surf, & what you download and click on, and be sure to always keep your anti-virus software up to date and do periodic scans.

IM me if you need any more help (vamp_lynx)

Answer 2

It has a virus because you opened an attatchment that you should not have opened. Your Norton antivirus should be able to get rid of it. If not, take it in and get them to wipe your hard drive totally clean and reinstall your system software. Be more careful in the future.

NEVER open an attatchment even from a friend until you in person or by phone confirm that it is a safe attatchment.

Answer 3

Any PC can get a virus...anytime

You need to find the programs the PC is loading that is a virus by going into safe mode and looking for the offending files and delete them.

Answer 4

Getting a virus is not computer fault, but yours. You had to update your antivirus program ( set on automat ) .
My advise is not get in to internet with your PC, untill you find the problem. I have "N" too and it goes well.
Look in "Quarantine" and see if there is anything in there. Delete.
Then try with your best luck in System32 folder for a recent installed EXEC with no specification or unidentifieble properties.
Do same thing in Windows folder and Temp.
Go to "Search" an select most recent installed files or date, when problems came . Search , search, ..... .
I wish you the very best luck !

Answer 5

If all else fails, use System Restore and restore your computer to an earlier time before the virus was downloaded. I had a particularly nasty virus that, despite my great protection, downloaded itself wouldn't go away. This was how I got rid of it.

Answer 6

it is a trojan type of virus. They need to be removed manually. Note down the exact name of the virus, then do a google search with its name, you will find manual removal instructions, get one fro your antivirus company, copy the instructions and follow.

there is a fully functional trial version of a trojan remover program, give it a try

The second link details the steps required to follow the manual removal instructions in case you decide to remove it manually, but for that you have to get removal instructions first

Answer 7

run live update in norton, restart your computer , when your computer its starting start taping F8 to reboot in safemode, now run a full sistem scan and fix all problems that norton finds restart in normal mode,this shuld work for allmost all viruses, letme know if it worked

Answer 8

get avg anti-virus
its way better
didnt believe it at first cuz it was a free source anti-virus but i tried it and it's really good.

Answer 9

run a virus scan and hopefully your virus scanner will catch it and delete it

Answer 10

I wonder if you have an AOL conection. if you do just use AOL's spyware tools i did with 38 trojan horses and they are gone