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bought a computer with Norton installed. Now I want to uninstall it and nothing works. I tried the add/remove programs and it just sits there and does nothing. Please help, I"m desperate!

2007-02-01 04:40:02 · 10 answers · asked by Anonymous in Computers & Internet Security

bought a computer with Norton installed. Now I want to uninstall it and nothing works. I tried the add/remove programs and it just sits there and does nothing. Please help, I"m desperate!
i tried the ftp site as suggested and it does not work ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
any more great ideas i'd so appreciate it!!

2007-02-01 05:03:49 · update #1

10 answers

Hey Buddy,

The below link will work fine to remove all the Norton product from the computer without any foot prints of the Norton so I suggest to use this tool to remove it

http://service1.symantec.com/support/tsgeninfo.nsf/docid/2005033108162039?OpenDocument

Click on the Download button according to the operating system u use then run in Ur computer it will work more over i was working for Symantec, mcafee tech support u can trust me

2007-02-01 04:58:25 · answer #1 · answered by Ram 2 · 0 0

2

2016-08-21 17:43:04 · answer #2 · answered by Dante 3 · 0 0

I recently purchased an update to my Norton Internet Security Suite; when I attempted to install it, it wouldn't install, and when I attempted to uninstall the files that *did* get installed, that wouldn't work either. I've been using Norton since about 1999, and I've NEVER had problems before; the sudden onset of problems in a usually-reliable company tells me that they have some MAJOR bugs in their new package.

Since your computer is new, I would presume it has some sort of service agreement for at least the first year or so; I would contact HP and get them to help you uninstall the package. You can also try contacting Symantec, which is Norton's parent company; you may be entitled to support through their company since you have a computer with a new installation of the product. Good luck.

2007-02-01 04:52:21 · answer #3 · answered by Anonymous · 0 0

Try McAffee or Kalepsky (don't know how to spell the second). I heard Kalepsky was pretty good and doesn't slow you down. I have a 6 month HP w/Vista and Norton. I never notice any major slow down on my computer. Make it is the internet security and not your computer before you spend your hard earned money.

2016-05-24 02:09:04 · answer #4 · answered by Anonymous · 0 0

Norton is a stubborn software to remove. Here is how to do it. Go to the Norton Website and on there you will see a Download to remove Norton.

Common problem removing Norton and that is the fix for it.

2007-02-01 05:16:21 · answer #5 · answered by James M 6 · 0 0

Completely Remove Symantec Products
http://www.schrockinnovations.com/removenav.php

2007-02-01 04:42:49 · answer #6 · answered by Anonymous · 0 1

Boot up in safe mode and do the uninstall from the Add/Remove programs in the control panel.

2007-02-01 04:48:31 · answer #7 · answered by Anonymous · 0 0

go to symantec.com and look for the "Norton Removal Tool"

2007-02-01 12:07:57 · answer #8 · answered by tee_rone2008 4 · 0 0

you can go to the Symantec website and d/l their removal tool, that should do it.

2007-02-01 05:13:53 · answer #9 · answered by A B 1 · 0 0

norton is crap...u have to get another soft to uninstall...go here
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

2007-02-01 04:42:50 · answer #10 · answered by YAHOO! Answers 4 · 0 0

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