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My coworker has important documents in PDF form and she switched to a laptop and since then has had problems only opening a few out of several hundred PDFs. Most of them open fine, with all the data and information she would expect in there, and then there are a small number that open up with several pages that are absolutely blank. Has anyone else seen this and do you know how to fix it?

Only serious answers please...

2007-02-01 01:29:29 · 6 answers · asked by Lowa 5 in Computers & Internet Other - Computers

Some details requested: using Windows XP Professional, I don't know how the files were created (they were created by our supplier who sent them over in PDF), the old system is no longer available...

I will try updating the Adobe software, I don't know if our company policy will let us use alternate applications, but we should be able to get the latest Acrobat Reader.

Thanks!

2007-02-01 02:06:22 · update #1

6 answers

Try clearing out your temp storage. Bring up Internet Explorer, go to "Tools" menu, select "Internet Options". Go to the Temporary Internet Files section and click on "Delete Files." Adobe uses temporary space for caching, and a too filled cache can mess things up.

Also, go to www.foxitsoftware.com and download Foxit Reader 2.0. It's a free PDF reader that is substantially less bloated than Acrobat. Use it instead of Acrobat, I recommend it!

2007-02-01 01:40:57 · answer #1 · answered by Starry Wisdom 2 · 0 0

Tough to answer with this amount of information. Were the files created using Acrobat or some sort of conversion program? Is the version of Adobe Reader the same on the old and new computers? If the old computer is still available, do they open on that system?

My guess is that these were created with conversion program. In that case, best bet is to go back to the original on the new system and re-convert.

You may also try using an older version of the Adobe Reader (i.e., the version that was running on the old system).

Here's a link of a problem that sounds similar to yours. Again, you are not providing much information.

http://www.adobe.com/cfusion/knowledgebase/index.cfm?event=view&id=KC.328615&extid=328615&dialogID=40436341&iterationID=1&sessionID=483064d9d82f19311060&stateID=0+0+2638404&mode=simple

2007-02-01 01:40:05 · answer #2 · answered by Brian C 2 · 0 0

I have never come across a problem like this. But try a different pdf reader like foxit and see:

http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm

If don't see the problem means that adobe installation is corrupted and needs re-installation.

Or if problem persists u might need to install all system updates and see. Or else try a new re-installation of your O/S.

And also you never mentioned what your O/S is.

Hope this helps.

2007-02-01 02:02:10 · answer #3 · answered by lord_xentris 2 · 0 0

Get the latest version of acrobat reader on the laptop. Some of te documents may have commands from a too-new version of acrobat for her reader.

2007-02-01 01:39:27 · answer #4 · answered by bambamitsdead 6 · 1 0

No, yet i did attempt to many cases to devour soup with a spoon, extremely if a soup is thick (you may thicken the soup effectively via including some flour). It takes better time, so I savour it longer

2016-12-03 07:50:09 · answer #5 · answered by haltom 4 · 0 0

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