I just signed up for Road Runner at the Time Warner building, they gave me the home installation kit and I set everything up perfectly. My cable modem is on and running, all the lights are blinking, my icon at the bottom says I'm 100% connected, all firewalls are off, I've power-cycled the modem and restarting my computer a hundred times. I even went so far as buying a new network adapter and re-installed the operating system. I've done everything. But when I open the Internet browser, it doesn't connect. Anyone know the problem?
2007-02-01 00:50:39 · 9 answers · asked by Elwood Blues 1 in Computers & Internet ➔ Internet
best thing for you to do at this point is to contact tech support for that provider
2007-02-01 00:54:09 · answer #1 · answered by bshelby2121 6 · 0⤊ 0⤋
I'm a "Computer Guy" this could be 100 things that are hard to trouble shoot in one answer. Make sure you are set for DHCP go to start, run type in cmd then the command ipconfig /all and make sure it says DHCP yes. Also check to see you are getting out in the command prompt type ping www.yahoo.com and make sure you get a response.
2007-02-01 00:56:21 · answer #2 · answered by i_liked_dos 3 · 0⤊ 0⤋
it could be your browser.if u have access to another computer go to download.com and put the installer for mozilla firefox on a disc and install it in your computer.firefox is a really good secure browser and it's easy 2 use.the guy who said type in ipconfig is probably right,but you should go to the start menu and click on run then type ipconfig
2007-02-01 00:55:53 · answer #3 · answered by Anonymous · 0⤊ 0⤋
The only one that can help with your problem is your provider. Call Time Warner customer service and have them go through everything with you step by step.
2007-02-01 01:00:01 · answer #4 · answered by Enchanted 7 · 0⤊ 0⤋
Go to Start then Run.
Type in cmd
When the command line appears type in ipconfig /release
Next type in ipconfig /renew
2007-02-01 00:55:17 · answer #5 · answered by acklan 6 · 0⤊ 0⤋
And your communicating with YA .......how?
Do you get an IP address assigned to your PC?
In windows XP, from the command prompt, enter the command ipconfig
If ya got no IP address you ain't going anywhere.
2007-02-01 00:55:22 · answer #6 · answered by I Like Stories 7 · 0⤊ 1⤋
It must mean that you have a network cable unplugged...so look around for one just slightly unpluggedd.
2007-02-01 00:53:36 · answer #7 · answered by Samantha 2 · 0⤊ 0⤋
uhhh you have to be connected to the inter net to ask questions
2007-02-01 00:54:36 · answer #8 · answered by Calebs Mummy 5 · 1⤊ 1⤋
I wish I could help.
Try www.GeekSquad.com
2007-02-01 00:53:45 · answer #9 · answered by Supa' 2 · 0⤊ 0⤋