Technology at Kraft Foods?

Question

I'm doing a paper for school and trying to find information on the use of technology at Kraft Foods. I've found a few things, but nothing with a great deal of info.
My paper needs to identify the current state of technology within Kraft Foods; 2) identifies the emerging technologies applicable to the firm; 3) assess what the potential of that technology for gaining and/or maintaining competitive advantage and 4) assess the challenges to the organization, it's design, processes, management and people systems.
Any thoughts on good places to look (other than a web search?)

Thank you!!

Answer 1

http://www.sap.com/solutions/business-suite/scm/pdf/CS_Kraft_Foods.pdf