In this case, my computer's hardrive comes in with both the CD-ROM drive and the DVD-ROM drive, but not only the DVD drive will work fine, but not the CD-ROM drive. It is either turned off because when I press the button for it to open, it will not respond at all and now I cannot place any CD's in it. Now what can I do about this situation?
2007-01-31 12:43:46 · 8 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Other - Hardware
check the connectors. If those are ok you may need to replace it with a new one. Follow all safety procedures in your PC handbook when opening the case.
2007-01-31 12:47:55 · answer #1 · answered by Dovahkiin 7 · 0⤊ 0⤋
It could be broken, unplugged, or jammed.
1) Jammed. There is a pinhole just under the tray on most cd-rom drives. You can push a paper-clip (that is partly bent straight into a pokey device) into that hole to force the tray out. Try pulling a little on the tray while you do this. The computer does not have to be on. The face of the tray is the most common thing that jams. That is the flat plastic front of the tray that says 52x or CD-ROM or 32x or whatever on it.
2) Unplugged. The cable inside the case may have come loose or maybe was never hooked up. Open up the computer case and look for the power cable and IDE cable(assuming IDE cd-rom) and verify that they are plugged in.
3) If the first two don't reveal something... It is junk.
2007-01-31 12:54:51 · answer #2 · answered by adventurouscouchpotatofun 2 · 0⤊ 0⤋
Obivously, make sure your computer is off while working inside your computer. You should also make sure to ground any electrostatic buildup you might have before you do this. If you don't know what you're doing inside computers, you might want to have a professional do it. Disclaimer aside, here we go...
Check to make sure the power cable is plugged firmly into the CD-ROM drive---there should be a 40 or 80-pin IDE cable going in but also a 4-wire power connector. If it looks like the power wire is fine, try swapping it with the one with the DVD drive. If all of a sudden now your DVD drive doesn't work and your CD drive does, you know the problem. Find another connector you can use (most power supplies have many), or use a splitter to split the good power connector into two; you should be able to pick one up for a couple bucks from Best Buy/Circuit City/CompUSA or someplace like that. If CD-ROM still doesn't work even after swapping power to it, changes are your CD-ROM is busted and you just need to replace it with a new one (which can be cheaply obtained from Wal-Mart or one of the above stores these days). Good luck!
2007-01-31 12:51:10 · answer #3 · answered by Eric L 1 · 0⤊ 0⤋
Open the case and be sure it is fully plugged in. Check the power cable (about 1" long w/four wires). Check the IDE cable (about 2" long attached to a ribbon type cable).
2007-01-31 12:49:32 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I've had viruses knock out my CD-ROM before, take out the key-
board, sound, etc. But it sounds like it just may be bad.
If you have a spare computer, you can stick it in it to test it.
You should be able to play cd's in your DVD player till you
get it going.
2007-01-31 12:54:24 · answer #5 · answered by redman 5 · 0⤊ 0⤋
Check the power cable inside cpu , at the same time the data cable as well
2007-01-31 12:50:02 · answer #6 · answered by jaliya m 2 · 0⤊ 0⤋
Check your device management if theres any errors you can also open the case and unplu and plug it back in maybe just a loose cord. unless it's dead and time for a new one.
2007-01-31 12:48:47 · answer #7 · answered by Anonymous · 0⤊ 0⤋
replace it. fast easy and inexpensive how often do you use it anyway. i use my dvd drive for everything, i never use my cd-rom
2007-01-31 12:47:41 · answer #8 · answered by dapmullet27 1 · 0⤊ 0⤋