I told the company that I was no longer interested in the service before the service was complete and I wanted to cancel it . They told me I couldn't and I would still owe them the money if I used the service or not. I had already paid the set-up fee and first month which was $170 and they told me I would still be held accountable for the remaining $390 regardless. I'm trying to figure out how I can get out of this....most companies have a cancel or 30 day policy because sometimes people chancge their mind and I changed my mind before everything was complete and I want out. My credit card that they used is now expired and I never called them with my new card info...but they just called me! And I'm wondering should I just pay the $ or dispute it because I am not using it, never have and I told them that way before.....???? I don't want it to be on my credit report and also...since I shop online a lot ...I used a pre-paid credit card to pay for this...NEED HELP!!!! LIKE TODAY!!!!!
2007-01-31 06:26:49 · 12 answers · asked by WTF Is going on.... 1 in Politics & Government ➔ Law & Ethics
one thing to remember the customer is always right... im sick of these companies being pushy...if you dont need their service then they shouldnt persue charging you,but they always do. first start by postint them on www.ripoffreport.com and see if others have had the same problem with this company. the money you gave them is a done deal but as for them tring to push you lack of need for thier service, screw em they dont have any info to charge you with let them put it on your credit report then disput it and if all else fails make a claim aginst them for personal slander against your reputation and sue the crap out of them! tell em you have a lawyer for two things court and bankrupcey and you will by no mw=eans pay for thier scamiing services that werent needed and were cancelled and therefore arnt subject to charge. it a serious epidemic these companys forcing there crap on people once they get a hook on thier targets.these so called bussiness need to be reported to the better bussiness buerow of investigation and they will cost that company more then they could ever sap you for. hopefully they get ran right out of bussiness and you can help inform people to help do just that. good move on your behalve using the prepaid card ..now they have no way of collecting under you what they intend to steal what wasnt earned.
2007-01-31 06:40:58 · answer #1 · answered by wallyworld96 3 · 1⤊ 0⤋
You and they are both subject to the terms of the contract. That's why it's important to read all the paperwork closely before signing. Most likely, the contract says just what they told you - it is valid even if you don't use the service, and even if you want to terminate it early.
Cell phone companies for example always do this with early termination, because they actually pay for the phone they give you over the period of the contract. They might pay $400 for a phone, and 'sell' it to you as part of the contract for $19. They get that money back either by charging you for the full term of the contract, or as a cancellation fee.
If the contract says you owe the money, you owe it. And if you don't pay it, they'll send the debt to a debt collection agency, which will damage your credit rating.
2007-01-31 06:34:26 · answer #2 · answered by Anonymous · 1⤊ 0⤋
This information is intended as general information, and is not intended as legal advice or representation.
The first thing that a person should generally do in any contract situation is to read the contract. Most contracts have a termination clause that will spell out the ways that the contract can be cancelled. This might include a notice period and method (i.e. 30 days written notice), or might also include a cancellation fee.
If it describes how to cancel, go ahead and do it, keeping in mind whether any cancelation fee is more than you have left on your contract.
Even if there is no means to reasonable cancel early, you will want to be sure that you give proper notice not to renew your contract, if it is the type of contract that automatically renews.
2007-01-31 06:35:21 · answer #3 · answered by Eric 3 · 1⤊ 0⤋
If you need help today, the best thing you can do is pay it. Do so with a written letter noting that you are paying it under protest and that you do not admit the debt is owed and you reserve your rights to file suit. I suggest you pay it and then take it to your state's equivalent of small claims court, which is a "people's court" and does not require you have an attorney. Even though this is a small amount, you might want an attorney. If it violates the fed'l or state Fair Debt Collection Practices Act, you can recover your atty fees and also get damages. Don't forget to copy your letter and the check. On the left side of the check, note "paid under protest."
2007-01-31 06:46:11 · answer #4 · answered by David M 7 · 0⤊ 0⤋
My husband signed a contact with a company no names bad experiences. However we were told that you had 90days to cancel if we weren't happy, Two day later he called to cancel and they tired to tell him that it was two late, After a yelling match and two hours on the phone they shut the service off. So a few days later they sent us some boxes for the equipment and a week later we got a bill. To make a long story short he fought them and they finally made it right, so I would contact them and explain you haven't used the service tried to cancel it before and nothing has been done and your not paying for a service your didn't use. Best of luck too you.
2007-01-31 06:43:46 · answer #5 · answered by Marina 3 · 0⤊ 0⤋
I would need to read the contract but as long as there is nothing shady about it you are on the hook for the entire contract price. Now that there calling you for the money you do have a little leverage, try to work out deal to pay half or something like that. But, yes they can turn the bill over to a collection agency and it will damage your credit report.
2007-01-31 06:35:25 · answer #6 · answered by Daz2020 4 · 1⤊ 0⤋
Read what you wrote "I signed a contract". By signing a contract you told the company that you will be liable for the debt. Be glad that I wasn't for a higher amount, consider this a lesson learned. Be more careful before you sign anything, always read the small 8 font print before signing anything
2007-01-31 06:33:31 · answer #7 · answered by yotaguy_26 2 · 2⤊ 0⤋
Since you signed a contract, READ it and see what it says about getting out of the deal. If there is a clause in there, it will be clearly spelled out. Otherwise, you're stuck paying since you signed a contract without reading and finding out all the details.
2007-01-31 06:54:18 · answer #8 · answered by Goose&Tonic 6 · 0⤊ 0⤋
Dude you signed an agreement. It's not there fault that you aren't using the service. You still owe the money, it will go on your credit report and rightfully so!
2007-01-31 06:31:21 · answer #9 · answered by Anonymous · 3⤊ 0⤋
You signed a contract. See if they will take partial payment just to get you off their back. Other than that you are stuck and non payment will go on your credit report.
2007-01-31 06:32:21 · answer #10 · answered by Barkley Hound 7 · 1⤊ 0⤋