So I had a friend that was working at one of those magazine subscription places, you know the gimic you supposedly save SOOO much money by subscribing for two years..blah blah blah. Well my friend told me to sign up which i did, and yes i know that was stupid but he needed a lead. I did all of the information and when i talked to his supervior I asked her if I can cancel at anytime, she said well we and i quote "ask you to stay with the company" to which I said I understand that. I have been trying now for almost 6 months to cancel this subscription, to which I have been told that I can not cancel. I never signed a contract and I thought there had to be a way our be it paying an early cancellation fee or something. My friend told me to simply stop paying them which I have and they will go away since they can't hold me to something I never legally signed for. Is there anyway I can get them to stop calling me for collections when I have tried to cancel over 25 times?
2007-01-31 05:19:25 · 5 answers · asked by Samantha T 3 in Politics & Government ➔ Law & Ethics
Yes, Ryan's Mom is correct. If you haven't already, you need to write them a letter (save a copy for your records as you will eventually need to submit that letter - and all correspondences - to the Better Business Bureau) requesting cancellation of your subscription. Immediately after, go to the Better Business Bureau online and lodge your complaint. NO ONE wants a complaint on file with the BBB as it becomes part of their permanent record.
This will get you results. I had to lodge a complaint about a telephone company about a year ago and it was instant: voila, no more bill for services I canceled.
Good Luck and go to the BBB NOW!! Don't let them mess with you!
2007-01-31 05:33:07 · answer #1 · answered by Lorese K 2 · 1⤊ 0⤋
Threaten to sue them for fraud and violations of your states deceptive trade, consumer fraud, or consumer protection statutes. If the threat doesn't work, sue them. Many states have statutorily set minimum civil damages of $1000 which can increase to $3000 if the violations are done "knowingly." The statutes prohibit "deceptive" or "fraudulent" business practices. If the company said you could cancel and then prevented you from doing so, then they have most likely violated the statute. The state attorney general will also have enforcement responsibilities for you consumer protection laws and contacting your state AG is a great place to start. A letter describing your plan to 1) contact your state AG, and 2) file suit under your state's consumer laws should get them off your back. There are some suggestions to contact the BBB. The BBB may be a good source of information but it lacks any enforcement powers. It is a voluntary organization that generally only honest businesses subscribe to, so it is unlikely that the shady people you are dealing with care if the BBB writes them a letter.
2007-01-31 13:47:12 · answer #2 · answered by Atptim 1 · 0⤊ 0⤋
Report them to the Better Business Bureau,
2007-01-31 13:29:18 · answer #3 · answered by Tara 5 · 0⤊ 0⤋
Next time they call tell them that you are reporting them to the Better Business Bureau (www.bbb.com) and then tell them that you need to speak to a supervisor.
2007-01-31 13:24:40 · answer #4 · answered by Ryan's mom 7 · 0⤊ 0⤋
Report them now, why wait.
2007-01-31 13:26:37 · answer #5 · answered by Gianna M 5 · 1⤊ 0⤋