I tried to use disc clean-up, from System Tools, on partition C (Main) this morning, but it just hung. I did a reboot and tried again. This time it showed me the space I could save, but when I ran it, the computer shut down. The only way to restart my computer was by switching off at the wall, then on again. I tried a third time, and the same thing happened as the second time.
I have used disc cleanup many times without trouble. I cannot test on other partitions as these are 'clean', and therefore report a zero clean-up - hence I do not get to the trouble. Any ideas?
2007-01-30 20:00:05 · 2 answers · asked by Bunts 6 in Computers & Internet ➔ Other - Computers
Boot up in safe mode (press F8 while the machine is booting before the windows logo appears) then run scandisk on the drive.
Click start
Click run
enter scandisk /c: press return
This will check for disk errors
2007-01-30 22:59:35 · answer #1 · answered by rmn_tech 4 · 1⤊ 0⤋
Has your computer crashed some time before you ran Disc Cleanup? Maybe one of the files or the registry entries for the Disc Cleanup program has been damaged.
The XP operating system has the option to automatically reboot on a serious hardware/software error, so maybe that's why the computer rebooted on you.
Since you didn't have any problems before, I don't think that there is another program that is causing a conflict with Disc Cleanup.
You can try re-installing System Tools again.
Other than that, I'm out of suggestions.
2007-01-31 04:10:23 · answer #2 · answered by Balk 6 · 1⤊ 0⤋