My computer always crashes?

Question

My computer always crashes when i am

installing Windows Media Player 11, or just

plain updating my computer.

the error showed Stop:

0x0000008E(0xc0000005,0xf28a60a,0xefe7ea20,0x0

0000000)

System32: lzx32.sys-Address f28a60a base at

f2828000,datestamp 45b0938d


This happens when I try to install updates or

wmp9,10 or 11

Answer 1

It's possible that you may either have faulty RAM or, managed to contract the HaxDoor virus. As it's only when installing updates / media player, I would say it was probably the virus route.

If you go to http://support.microsoft.com/kb/903251 then there's a solution there :-)

Unfortunately, it's a bugger to get rid of. If you don't want to go down the reinstallation route, then that KB article will help but, you will STILL need the Windows XP installation disc to do it.

Hope you get it sorted :-)

Answer 2

According to your description,there may have some regsitry errors in your PC to cause "windows crashes".You need to clean you PC.
Every time you install and uninstall software on your computer you create junk in the registry.You need to scan and clean your PC with registry cleaner.
There are some comparison and review of registry cleaners.
http://www.registry-cleaners.info
You can download and scan your PC for free.

Answer 3

1. What PC is this happening on?

2. What Windows operating system does it run?

3. Do you have the actual Windows operating system install disk?

4. Have you created a system restore point on this PC?

Get back w/ me on this. Thanks.

Mr. Wizard

Answer 4

try re installing the windows boot disc that came with your computer. Use a good anti virus like avast.com and scan your entire computer for hidden viruses. avast finds any and every virus in computers.

Answer 5

This looks very much like you have a virus. (Search for "lzx32.sys" on Google - virtually every hit refers to a virus).

Do a full virus scan of your computer.