If I provide "remote access" for my service based business, can I charge my clients a nominal fee for this?

Question

I run a business that primarily helps small & medium size businesses more effectively manage their accounting function. Typically I visit them once a month, for 2 - 5 hours, but I will also get phone calls, and emails, and requests for that extra 15 minutes of help during the month. If I purchase a yearly subscription to LOGMEIN - which will cost me around $1000 - I will be able to remotely access their computer and work towards resolving their problem. This is great for me as I do not have to waste time driving to visit them, and some problems can be resolved using LOGMEIN very quickly, however, over the phone, or via email they can take a lot longer.
If I offer LOGMEIN can I pass the costs onto the client, as an additional cost, and if so how much would it be reasonable to charge them. How much would you pay for that support?

I charge AUS$100 per hr for a 2 hr minimum callout charge, but using LOGMEIN, I may only assist them for 15 minutes - is $25 fair or can I charge more?

Answer 1

It is your business, you can charge whatever you want.
It is not up to us, we have nothing to do with it.
It is all up to your customers, if they want to pay and continue with your business or switch to someone else.
It is THEIR choice, not ours.
How would we know, really ?

Answer 2

I do agree many adoptions expenses are outrage. regrettably the folk who've money are keen to pay this expenses. The enterprise could be blamed despite if lots is going to those that do undertake from businesses or attorneys that fee a ton ,seeing that they're keen to pay it. It’s unhappy as a results of fact some people who might make sturdy mom and dad yet cant pay the outrage adoption expenses that some businesses have. This turns some in the direction of the black industry which isn't ideal. Now if those people who can and are keen to pay 30+ grand might basically say no then they might could desire to decrease issues down. human beings aren’t keen to try this regardless of the undeniable fact that they choose to have a toddler and a few with pay something in the event that they are able to arise with the money for it. ideally the money could bypass to enterprise expenses, the people who artwork for them, besides as any counseling or centers that are grant for birthmothers as quickly as they have renounce and by way of the time they're thinking of it. i think of all adoption enterprise’s could be non-for earnings. the expenses could be the comparable no count what the race of the toddler is.