WHat's Lay away ? I've payng by 2 years some items in Eldorado Furnitures [U$6000] and now I want cancel

Question

my order and they want retain all my money. Anybody could help me?

Answer 1

Sorry, you are going to have to review your layaway contract for any remedies, but you're probably in the hole.

When you do layaway, the retailer takes the item(s) you want and physically sets them aside for your eventual completed purchase. Especially since it's been a number of years, the items have lost the initial floor sale value.

You will probably need to finish it up, then turn around and sell the items. The other option is cancel and take the loss, but personally, I'd rather get something of it by selling the item(s).

Answer 2

OK, so you made the retailer keep the items you wanted on hold, unavailable for sale to anyone else for two years now, and want your money back now - right?

Look at the terms of the layaway agreement or of the store policies - that will tell you. They may give a full refund, keep a re-stocking fee, or be able to keep all of your money according to your agreement with them.