Sun. I went by ambulance to an emergency room (private hospital - not county) after falling off a ladder and twisting my spine and hitting my head. I was treated with Demerol, Oxycodone and Vallium and released at 1am. They 'forgot' to give me my perscriptions for Motrin, Vicodin and Soma. I slept all of Mon. and took Vicodin I had at home. Tues. I was in pain and had no more meds and called the ER and was told I would have to come back in and wait to be seen again since they forgot to give me the prescriptions. They said the meds couldn't be called in because they are narcotics. Wed. I talked to the E.R. Manager and she said she would "look into this" and see why I was released without being given the meds I needed. Its now the following Mon. and I've never heard from her again. I am on Medicare, and I know if I were to go back to the ER they would charge Medicare again, and that is just wrong! I will report this to their chief of staff, but who else? I welcome suggestions.
2007-01-29 04:13:50 · 8 answers · asked by Carol Q 1 in Health ➔ General Health Care ➔ Injuries
Well, I know this is going to be shockling, but nurses are human, and they sometimes make mistakes. I truly doubt they forgot to give you your prescription out of malice. And no, the ER cannot call in prescriptions. It's been a rule at mine for as long as I can remember. I don't understand why you didn't go back as soon as you realized you forgot the 'scripts? Since some of the meds were narcotics, it was probably destroyed when you didn't go back.
Follow up with your family doctor. The ER isn't for follow-up care, or primary care, or any type of care other than emergency.
If you feel you must, keep complaining. Call the ER nurse manager again. But from my end, it looks like you received appropriate care, so don't be surprised if it doesn't go anywhere.
2007-01-29 12:30:35 · answer #1 · answered by Morning Glory 5 · 2⤊ 1⤋
That sounds typical of an ER. I hate to go there. It's just sit and wait and be in pain. You got bad treatment and it should be corrected. I agree you should not have to go back again to get the meds they forgot to give you.
I would keep contacting someone till I got an answer. Keep talking to supervisors and go to the hospital administrator if you get no help.
You could also contact Medicare about them. I am sure they would contact the hospital.
2007-01-29 04:22:12 · answer #2 · answered by Tenn Gal 6 · 2⤊ 1⤋
It sounds as if you are being classed as a 'potential addict' ... and since you did have some Vicodin at home, I can see why. If you TRULY THINK that you were 'treated poorly' (malpractice) then you need to speak to the hospital's chief of staff AS SOON AS POSSIBLE, and you need to be as 'clear and succinct' as possible. Actually, I am SURPRISED that you were treated with Demerol, Oxycodone, and Valium after you 'hit your head' because giving 'ANY NARCOTICS' following a head injury is 'contraindicated' ... they want you as 'unmedicated as possible' and don't want to give you ANY narcotics because they DO CHANGE the way you 'think, feel' ... and even how you SEE and ACT. Thus, I AM worried that you were 'poorly treated' by this hospital, but because you WERE given narcotics in the hospital, not because they 'forgot' to give you the prescriptions when you left. If you TRULY FEEL that this 'poor treatment' was in fact, malpractice, then you should see an attorney (one who does malpractice suits, or who knows to send you to one if you need it), but I think that by simply going to the 'Hospital Chief of Staff' you may be 'satisfied' that your complaint is being 'taken seriously' and also satisfied that 'everything will be done in the future' to make sure other patients are NOT treated as poorly as you were.
2007-01-29 04:40:38 · answer #3 · answered by Kris L 7 · 0⤊ 3⤋
ER stands for Emergency Room. Note that word 'Emergency'. It is not a clinic nor is it for non-emergency follow up treatment. It is for emergencies. Simple really.
Go to your family doctor and get the prescriptions you want from them. This way you (and others) will keep ER free for emergency cases to get seen more quickly.
2007-01-30 00:23:15 · answer #4 · answered by scedex 2 · 2⤊ 1⤋
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2016-12-17 05:07:10 · answer #5 · answered by nokes 3 · 0⤊ 0⤋
For now, try to work with the ER Manager and the Dept. Chief.
2007-01-29 04:19:10 · answer #6 · answered by TweetyBird 7 · 0⤊ 1⤋
Why don't you go and see a doctor? The reason people get treated like this is after the initial emergency they KEEP GOING back there. E.R.s are not the place to get after-accident care. Go to your doctor. He'll give you what you need.
2007-01-29 04:21:46 · answer #7 · answered by Waiting and Wishing 6 · 2⤊ 1⤋
Call and ask for the name of the Director of the Hospital (or look it up online). Write the Director with your experience/problem.
2007-01-29 04:22:24 · answer #8 · answered by newyorkgal71 7 · 3⤊ 1⤋