I have AVG Free, Norton Internet Security, Ad-Ware SE Personal, and SBC Yahoo Anti Spy ware. Some how the Trojan Horse BD.Agent.2.H still managed to get threw. It is taking over my whole system a little at a time. Does any body out there have any ideal of a way that I can get rid of this with out costing me any money. I do not work any where at all. You can read my profile to know what is going on with me now. I need help here with this. If need be I will talk to someone over the phone to talk me threw this problem as I know very very little about computers. Please someone, will you please help me out, I use this computer all the time. Please help me if you can.
2007-01-29 02:44:00 · 4 answers · asked by SapphireB 6 in Computers & Internet ➔ Security
None of these answers have helped me out yet. Most of which I don't understand, as I have said, I don't know anything about computers. Ever place that I have went to that was suggested does cost money. Maybe not the scan part but to get rid of what is there..does cost money. Please I need help here. I don't know what I am doing?
2007-01-29 03:47:14 · update #1
My computer is getting slower and slower, PLEASE HELP ME!
2007-01-29 03:49:00 · update #2
You can run a free online scan from CA.
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
That is free to scan and remove anything it finds. If you need more help I will chat with you on IM. You can contact me using Yahoo rlh242424
2007-01-29 04:08:46 · answer #1 · answered by rlh242424 6 · 0⤊ 0⤋
AVG should clean it, BUT you need to turn off System Restore first. Turn off system restore boot in safe mode. Do a full system scan with avg, then ad-aware. After it clean everything boot back up normal check things out. Then if you wish turn your System Restore back on. If you need help e-mail me @
hobbit_lovin2000@yahoo.com
This will work, if you don't understand e-mail and ask what you don't understand. Also if its not working then you may have more problems then youhave listed. Fun the AVG save the report you will need that. IM me @ hobbit_lovin2000
2007-01-29 10:51:35 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Download spybot Search and Destroy - its free and very good! Hopefully running that program can get rid of the virus!
Spybot search and destroy is a FREE program! search for it and download. It costs nothing to get rid of viruses found from the scan. Hope it helps. Be sure once you download it - close all programs - run it the spybot.....destroy found viruses. Turn off computer....and turn it back on and run it again!
2007-01-29 10:52:05 · answer #3 · answered by caramelqueen 3 · 0⤊ 0⤋
When you have two antivirus programs that could give a false positive. One anti-virus program can look at the other's virus signatures and think that it is a virus when really there isnt. That could be the scenrio. But here are some free virus removal tools
http://www.basicspywaretips.com/freevirusremovaltool.html
2007-01-29 11:14:19 · answer #4 · answered by Tyler 4 · 0⤊ 0⤋