Norton Internet 2006; having problems with live updates for virus definitions and getting an antispam error.?

Question

Live update will not include virus definitions; I have to manually load them in. Symantec keeps telling me to check my clock. My clock is correct. I am also getting this: res://C:\ProgramFiles\CommonFiles\symantecshared|AntiSpam\asRes.LOC/nasstatus.htm. I have not clue what this means but it will not let me allow me to open the Norton Spam in live update. I need help using not so technical terms as I am computer savvy. I have sent Symantec over 15 emails only to get the same response: "check my clock" and use auto tools. Auto tools will not work. I think it's because I updated Internet Explorer. They will not allow me to call without paying.

Answer 1

DITCH NORTONS......
It is a system resource hog and does not work as good as other antivirus

try
trendmicro
AVG
anti-vir
or pandasoft
They are much better and dont use all the system resources.

Plus they are free.

Answer 2

2

Answer 3

The Clock may show the correct time, but is the Date and Year correct.
Do this:
Double click on the Time in your Task Bar (lower right on the screen)
Verify that both the Year and Date are correct.

Answer 4

Have you tried reinstalling the software?
And as for Norton customer service, try speaking to a manager there and express your unhappiness, and hopefully they will resolve it for u for free.

Answer 5

sounds to me that your subscription has run out. Has it? If not simply uninstall Norton, then reinstall. This should solve your problem.

Answer 6

you should delete all of your tempoary internet files,and dfrag your hard drive,then try.if this does not work then unistall the product fully and try reinstalling it again

Answer 7

try avast antivirus its better then norton