I have tried Trend Micro Housecall. and Free-AVG. Both programs recognize the virus but are not able to clean or delete it.
When I try to delete the file, the computer returns "file in use by windows". The same reply in msdos mode. I you can plase help, I would really appreciate a suggestion. Thanks!
2007-01-28 03:19:53 · 9 answers · asked by ACB 1 in Computers & Internet ➔ Security
Yes, they made copy when you try delete it!
Try to identify the virus ( zise, date, etc )
Kill the task from task manager ( you need another task manager, window' doesnt works )
Ok, you must cant change start up option, software like tune up utillities start up manager could help you. deleted the virus program from start up. ( normally, we can change it by run 'msconfig' , but viruses use to disable it).
If the virus still run after you kill it it means they have more than one program, with THAT ( i forgot the name ) task manager try to kill program with unusuall path (it sometimes looks like program runs by windows) Just try, worst effect is your PC restarted.
If you succed, that means the virus no longer works, but they may appears when you restart your PC next time.
Thats why first i suggest to identify them, if you know about its zise and date, you can search and delete it all!
Feel free to contact me.
Good luck.
2007-01-28 03:45:58 · answer #1 · answered by maxiangelo 4 · 0⤊ 0⤋
2
2016-08-25 14:38:24 · answer #2 · answered by ? 3 · 0⤊ 0⤋
Good day. Yes, since it is a system file used by windows, it will be hard to delete cause doing so may cause yur computer to be unstable. U can delete it in safe mode (reboot computer and click f8 before u see the windows xp logo with the blue blocks running across the screen and chooze safe mode) Log in and delete the file. Since it is a system file, i cannot gurantee u if your computer will be stable after so i suggest u backup your important stuff on a CD or USB/Pen drive and then do this so if the worse does happen, all yur important information will be safe. Laterz.
2007-01-28 03:26:58 · answer #3 · answered by The Honourable 4 · 0⤊ 0⤋
turn computer off then back on pressing the f8 key this will bring you into safe mode goto the directory of were the files are and delete them thay will delete this way the restart computer normaly
and get an antivirus program that works also turn of system restor other wise it keeps coming back
how to turn system restore off
http://support.microsoft.com/kb/310405
these amatures want to get some degree in copmuting befoure bying a pc
2007-01-28 03:26:48 · answer #4 · answered by steven757@btinternet.com 1 · 0⤊ 0⤋
turn off your restore mode before running the virus scans
do the avg scan will off line
the virus is in your restore files.
go into control panel
system
restore
clear and disable
2007-01-28 03:26:23 · answer #5 · answered by Elvis 7 · 0⤊ 0⤋
TRY from www.iobit.com
Advanced WindowsCareV2 Personal free program
2007-01-28 03:25:22 · answer #6 · answered by essbebe 6 · 0⤊ 0⤋
to put anti virus disck
2007-01-28 03:31:09 · answer #7 · answered by Anonymous · 0⤊ 1⤋