a virus has been found in my computer.it cannot be cleaned and deleted what should i do?

Question

w32/stration.gen@MM

Answer 1

Go to http://www.avast.com They have a Virus Scanner on their Home Page, and run it to get rid of the virus. AFTER YOU DO, download the Avast Home Edition Program. It does a great job, and it is Free also. I have used it for years and have NO problems. It scans in Real Time and Updates itself automatically also. Do it NOW. After you download the Avast Program, (if you do) and install it, REBOOT and you will be good to go. IF any other viruses are found follow the instructions, It is easy and step by step on what to do.

Answer 2

2

Answer 3

I suggest you too get rid of your Virus protection. Go onto:

1.> Start
2.> Control Panel
3.> Add or Remove Programs

Remove the Virus software. This ant good enough if it cant be deleted or cleaned.

Then, afterwards, go onto this website: www.avast.com <<
Then follow these instructions:

1.> Product
2.> Desktop Protection
3.> Avast! 4 home edition
4. > Stroll all the way down to the bottom of the page and press 'Download'
5. > Pick the country or anything that really suitable for you

Then it will guide you through the process. After you install it, it will have too be rebooted.
While it is, it will scan all the drive and notify you for any viruses. If one is found, it gives you an option, clean delete etc. Press the ones that you want too do with the virus. Afterwards, avast! will be on your PC.

Next step:
1.>Go back on avast! website: www.avast.com <<
2.> Purchase
3.> FREE Avast! home registration
4.> Press 'I'm a new user and I need a registration key for avast! Home Edition'
5.> Fill out the form.
You will receive the registration number in your e-mail account after you filled it out.
6.> Check your e-mail address
7.> Copy the registration code
8.> Then on your desktop, down on the left side of your screen, left click the 'A' that is going round and round.
9.> Press 'About avast!'
10.> Press 'license key'
11.> Paste the registration code you copied. Then press okay

All this should protect your PC! and you wont have too scan it, unless its going slower then normal. I hope all this has worked out for you. And if you already have avast! i suggest you too restore you PC. Good luck!

Answer 4

Cooooooooooool Buddy , dnt get frightened.

Enter into the safe mode. Press f5 repeatedly while rebooting the system. till it gives u an option to ener into the safe mode. Enter the safe mode with the admin login. check out where hte file was. To delete use Shift+delete

Or if u dnt know the location scan it in the safe mode again. It will be deleted automatically, if not get the file location by clicking on the detailss.

To download the Free updated versions of Norton Antivirus , Lavasoft Adaware and many other security related software
check it out here
www.i-search.co.in

and go to the software download section

Answer 5

it is not necesary that is is a virus it also can be a spyware, first update your anti-virus and anti -spyware ( if u have one ). then run a full system scan and the virus will be found and deleted. Always run a reputated anti - virus solution in your computer eg. Norton Antivirus, Mc Afee, Kasper Sky, Panda Antivirus an spyware like SPyware Doctor, SpyBot, Spyware Terminator.

**If using Norton or McAfee the virus can be quarentified which block the virus's activites.

Answer 6

Removing Autostart Entry from the Registry

Removing autostart entries from the registry prevents the malware from executing at startup.

If the registry entry below is not found, the malware may not have executed as of detection. If so, proceed to the succeeding solution set.

Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
In the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>
Windows>CurrentVersion>Run
In the right panel, locate and delete the entry:
ccsserv = "%Windows%\CCSSERV.EXE S"
(Note: %Windows% is the default Windows folder, usually C:\Windows or C:\WINNT.)
Removing Added Key from the Registry
On Windows NT, 2000, XP, and Server 2003

Still in Registry Editor, in the left panel, double-click the following:

Still in the left panel, locate and delete the key:
msnsxole
Restoring Modified Entry in the Registry
On Windows NT, 2000, XP, and Server 2003

Still in Registry Editor, in the left panel, double-click the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>
Windows NT>CurrentVersion>Windows
In the right panel, locate the entry:
AppInit_DLLs = "e1.dll vnetsmme.dll"
Right-click on this entry and choose Modify. Change the value of this entry to:
AppInit_DLLs = ""
Close Registry Editor.
Deleting Malware File and Folder

Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
In the Named input box, type:
CCSSERV.S
In the Look In drop-down list, select drive that contains Windows, then press Enter.
Once located, select the file then press SHIFT+DELETE.
Repeat steps 2 to 4 for the following file:
CCSSERV.WAX
Important Windows ME/XP Cleaning Instructions

Users running Windows ME and XP must disable System Restore to allow full scanning of infected computers.

Users running other Windows versions can proceed with the succeeding solution set(s).

Running Trend Micro Antivirus

If you are currently running in safe mode, please restart your computer normally before performing the following solution.

Scan your computer with Trend Micro antivirus and delete files detected as WORM_STRAT.GT. To do this, Trend Micro customers must download the latest virus pattern file and scan their computer. Other Internet users can use HouseCall, the Trend Micro online virus scanner.

if this dont work...go here..run full system scan
problem solved
http://support.f-secure.com/enu/home/ols.shtml

Answer 7

Plzz go through this link for the removal tool of
w32/stration.gen@MM

http://www.symantec.com/security_response/writeup.jsp?docid=2006-092111-0525-99&tabid=3

I recommend that you go to http://www.download.com and get AD-AWARE and SpyBot Search & Destory. Install, run, update and scan your computer with both programs.

These are cleanup tools. Ad-aware cleans files, and SpyBot cleans the registry.

If this does not work, then REBOOT into SAFE MODE and run your Anti-virus
scan.

Good Luck and Happy Browsing.....

Answer 8

Try to delete it with different Antiviral or Antispyware tools. But be careful. Some antiviral or Antispyware tools seem to be an antivirus but they are viruses.

Use the following software;

Microsoft Defender (antispyware)
Microsoft LiveOneCare (Antivirus)
Spyware Doctor (Antispyware and Trojan remover)

Answer 9

firstly try to scan yr computer or that particular driva by a reputed antivirues program like norton or any other.if no avail then upload yr operating system once again. this will surely help.since the same problem happened with my laptop and i had to reload my operating sys.

Answer 10

Immediatly get help of a system servicer

if you have these softwares try with these
Solo antivirus software
Maccafe
AVG
Norton
or any other any of these programs may help