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2007-01-27 22:05:56 · 1 answers · asked by Mira d 1 in Computers & Internet Security

1 answers

2 things pop into mind if the standard delete via drag~n~drop won't work:
1-Right-click the file and choose 'Properties' from the drop down box. Make sure the 'Read only' box is unchecked. If it's checked, uncheck it and hit 'ok'.
2-Sounds like malware. Reboot into safe mode by tapping F8 after the 'Windows is shutting down..." screen and choose Safe Mode from the Advanced Boot Options screen and try again. Make sure to use the Administrator log in. If you don't have a password set, nows the time.
If you suspect a malware infection (spy/adware) then follow the steps below. Just to be safe, I'd clean the system. Where there's one there's usually more.
Good luck
Cleaning instructions:
1st-Make sure to get all Windows updates DLed and installed.
1st A:Many versions of malware can, and do, hide in your system restore files. If you are sure you have a malware infection, go to Start-->Control Panel-->System and click on the System Restore tab and put a check in the 'Turn off System Restore' box. Turn it back on after you are clean.
2nd-Go to BitDefender.com for a free virus scan and cleaning. TrendMicro now charges to clean.
3rd-Download, install, and update Lavasofts's Ad-Aware (free). Do a full system scan and delete the crap it finds. Do this weekly.
4th-Download, install, and update SaferNetworking's SpyBot Search & Destroy (free). Do a full system scan and delete the crap it finds. Do this weekly
5th-download, install and update AVG Anti-spyware.(Both free and paid versions available).Do a full system scan and delete the crap it finds. Do this weekly.


If you dont have a firewall, GET ONE. ZoneAlarm has a free version.
If you dont have an anti-virus, GET ONE. Both AVG and Avast have a free version but I recommend Nod32. It's the best available and it's not very expensive (about $40 US.) Install, update and do a full system scan at least weekly.

We all hate the 'weekly' stuff but it's necessary in today's net environment. "Get it clean and keep it clean!" should be your motto.

If this doesnt fix the problem, download HiJack This from MajorGeeks.com. Go to techsupportforum.com (there are others but this a good, free site) for instructions. DO NOT use HiJack This unless you are extremely knowledgeable about Windows and it's processes. You can seriously Bork your system. Let the pro's direct you.

For a safer, more secure, easier to use not mention faster browser, try Mozilla FireFox. For an e-mail client try Mozilla Thunderbird.

2007-01-29 15:19:37 · answer #1 · answered by BoNe 3 · 0 0

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