Can you explain why although on BT Broadband it takes over 7 minutes in the morning to get to check my mail?

Question

I would point out that I was led to believe that Broadband was faster than ordinary Email

Answer 1

If it's only occuring in the morning , most likely your problem is network congestion. In other words, you and everyone else is trying to get online at the same time.

Per BT's own website and I quote:

Once set, your maximum broadband speed should remain largely stable, only varying if one of the above factors changes significantly. The main factors governing the day-to-day download speed you will experience over your line are:
the time of day ie. how busy BT’s network and the Internet are (6-9pm being the busiest time, when speed can reduce significantly)
the speed of individual websites you are visiting (some have a maximum access speed)
whether you’re sharing your connection with others in your home
whether any spyware or any other hardware is slowing down your computer

Remember up to 8 MB means anything from 1 b/s all the way up to 8 Mb/s is perfectly acceptable .

Answer 2

which email provider are you using, broadband is only as fast as the site you connect to can upload. If a lot of people are doing the same thing at the same time t will slow the service. Also my antivirus checks my email for viruses, When I first boot the PC it also checks the startup programs this slows its checking of the emails and it sometime takes a similar time while it is doing this.

If things are slow in general it may be worth doing a speedtest o see if anythng is wrong, if you sign up to http://ww.thinkbroadband.com you can run speedtests and save the results to see how things are over time.

Answer 3

I am no expert, but mine is slow too - I think it is something to do with the security we have these days - check you have disabled Windows firewall if you use BT /Norton Firewall. The anti spyware settings on your PC may also be enabled to scan at start up - if they are and you have the BT / Norton security spyware check enabled this will also slow things down. I have found that the 'BT Desktop help' runs a diagnostic every time I start up - will nevertheless be interested to hear what the experts have to say in anwer to your question as I could do with speeding up in the mornings too!! Rich

Answer 4

I have BT Broadband and it takes less than 30 seconds to check all 3 of my e mail accounts .....i suspect the problem may well be the anti virus software you are using which is slowing down the email downloads ......programmes like Norton are well known for slowing down email etc .....

I use avg free antivirus and avg anti spyware ......

Answer 5

have you ever tried utilising IE to get right of entry to the internet incredibly that the BT Yahoo browser? click on the IE icon on your pc, it might hook up with the internet. If this works, ditch the BT Yahoo browser, that's the main important piece of junk ever conceved, and use IE to get right of entry to the internet and digital mail. or much extra appropriate acquire and use firefox; IE7 is basically a unfavorable reproduction of firefox.

Answer 6

Hi Harvey
could be the anti-virus software loading which always slows it down

Answer 7

understand your probs....broadband can be sticky sometimes can only suggest you logging on @ peak time or i've found that when using my wireless adapter it slows down but better when cable connected

Answer 8

If you allowed emails i might have been able to help
Go to your router manager, within that you will find several checks you can do yourself, they just might improve your speeds, you can also see what they are with this
http://www.speedtest.bbmax.co.uk/