Can I complain to the landlord about this?

Question

Im rentign a room in a house with liek 6 other people in the same house. Some people have good internet access, some dont 9such as I). Its like it doesn't even work or something. We all split the dsl bill when it comes, but since some get good access and others don't, what should we do? The people that get internet just say, "oh just wait a couple of days" but I hate it because they aren't the ones without internet. Should I complain the the person who is renting out the home?

Answer 1

Well since you pay the bill I'm guessing that your landlord is not the one that supplies the internet...so you really can't complain to him..and even if he was he still wouldn't be the person to talk to. You need to talk to the service provider and have them come and look at it. If the standard customer service isn't helping you then ask to speak to a supervisor and tell them you want someone to come and look at it.

Answer 2

It depends on who is providing the internet access. If the landlord provides it then yes i would complain. If the internet acces is something the 7 of you have signed up for then i would call the internet company and them come out and look at all the conncetions

Answer 3

If the landlord is providing internet access for you, yes. If not, there's probably not much you can do. Try moving your computer around. Sometimes just a few inches can make a major difference.

Answer 4

The people who are getting good access have connections installed properly. The rest have "engineered" connections. If internet is supposedly included in your rent, of course complain.

Answer 5

Pool your resources and hook a decent wireless router up to one of the good internet connections - then everyone can get a reliable connection...

Answer 6

Is the landlord providing the Internet, and is it your lease that he'll do so? If not, then it's not his problem.