Trojan/Worm - system32 file deletion freeze?

Question

I have a trojan/worm that is housed within my system32 folder and I cannot delete the files (luksyini.ini, tggeiyjm.ini, etc.) because if I open the system32 folder it freezes my mouse and keyboard, EVEN IN SAFE MODE! I have winpatrol and Kaspersky trying to stop the services and startups, but it is so well hidden I can't get it to work! I even did a safe boot to command prompt and once the command prompt opened, it froze the mouse and keyboard as well. Am I outta luck, or is there some mystical way in to delete these? (I've run an anti-virus scan and a trojan scan while in safe mode and it said all infections were removed, but I guess not!)
Thanks in advance!

Answer 1

Download HijackThis---http://www.spywareinfo.com/~merijn/programs.php#hijackthis. Run and Save a Log. When you log comes up copy and paste the entire log at http://www.hijackthis.de/ . Analyze your results. You will then get a screen that will tell you if you have any nasty stuff in your computer. Follow instructions to deal with any nasties. CAUTION: This is a very powerful tool. Be careful.

Answer 2

Oh dear! You've found out the hard way just how bad Microsoft Windows security is.

Use SUPERAntiSpyware to clean out the baddies:

http://www.SUPERAntiSpyware.com/

You can also use Linux to clean out the Windows failures. Just boot from a Knoppix LiveCD to delete files Windows can't.

If you're too far gone already then just re-install Windows.

Remember that Windows isn't good enugh to be connected to the internet by itself. Help bolster its defences with decent 3rd party anti-virus / adware / spyware / trojan software. Always use a firewall. Always install all of Microsoft's security patches. Avoid using Internet Explorer.

Answer 3

Well, you could try reformatting your computer and saving all your data. Before you save your data onto a flash drive or CD or something, make sure you scan it before you pull it out. Do you know the Trojan/Worms name? I could help you more if you told me the name of the Trojan/Worm.

Answer 4

AVG won't do away with a gadget document, yet while it cleans an contaminated one some infections leave the document unrecoverable.try re-beginning in risk-free mode. each and every so often it extremely is all you're able to do to get it to initiate wisely next time. or you will be able to desire to boot from the OS cd and choose deploy, then on the reveal exhibiting your gadget decide on the R fix decision.