The problem is I ordered this router and its a wireless plus has 4 ethernet cables wholes I have plugged in my pc and 360 but my 360 keeps dropping the signal and saying off line. Why is this my pc is running online constantly during this time cause my girlfriend is usually perched on it. why is she able to surf the web but I Lose signals on my online game experience ? why is this so... help me!! Im frustrated. xbox says call the high speed co. and have them open my udp's but they dont even know what the heck that is... can someone smart help a Kat out?
2007-01-24 09:44:22 · 2 answers · asked by Anonymous in Computers & Internet ➔ Computer Networking
I'm not sure about the 'opening up the UDP ports' solution. If a port is blocked, it simply wont work. Ports dont open and close on the fly. This is a firewall issue that you are not having.
Let me ask you something: Your router: Is it a $20 model, or at least $50? I'm not asking to be sarcastic, but if you are pumping a lot of data through the router when you are gaming, it may be rebooting. The 360 will notice this and freak out. The PC will notice too, but wont care.
Look up your model of router using the below link and see how yours stack up. This is a good site to read up on.
2007-01-24 10:34:57 · answer #1 · answered by orlandobillybob 6 · 0⤊ 0⤋
Make sure you get escalated in Tech Support till you get someone who knows what UDP is. Its a pretty common data transfer type. Theyll have to open up the UDP ports on the router. Dont take 'We dont know' for an answer, any tech worth a penny knows what UDP is!
2007-01-24 09:52:31 · answer #2 · answered by Evan Knight 2 · 1⤊ 0⤋