Anybody else have the problems I have? Right out of the box, problems shutting down, won't hibernate, if you put it in "stand-by" it will restart after 15 minutes on it's own. Stalls in shutting down. The ONLY way I can be sure it is shut down and it will stay that way is pull the battery out and unplug it. Toshiba doesn't seem to know what to do and a letter to the CEO has never been acknowledged. I have had 14 Toshiba laptops and this new one is the only one I have had problems with. Are they cutting corners on the newer ones?
2007-01-24 06:04:37 · 7 answers · asked by walt554 5 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Sounds like you got a lemon. It happens from time to time.
RMA it. It should have had a 1 year warranty (at least)
2007-01-24 06:08:11 · answer #1 · answered by Che jrw 6 · 0⤊ 0⤋
Toshiba is an e-machine in disguise. They place quantity ahead of quality now. They have lousy wireless cards and crappy hard-drives. Support is almost non-existant. Have you noticed that you can find a Toshiba is virtually any Wal-Mart? Since the desktop is slowly becoming a thing of the past, Toshiba is mass producing laptops for the basic user, but a marginal product at best. Everyone that cut corners and saved money to get an e-machine is falling into the same trap by getting a bargain priced laptop. I am not implying you did that, but Toshiba's cost less, because they have low overhead and little or no tech support. Gateway and Dell's cost more because they do. Sorry this happened to you.
2007-01-24 06:31:57 · answer #2 · answered by BionicNahlege 5 · 0⤊ 0⤋
Sounds like the battery if you have had the laptop over 3 yrs and have always had if plugged in then it may have reached the maximuim cycles of charge it can take IE (10.000hours) Doubt its the charger as thats just passing the power from the plug socket and charging the battery so thats usually a case of it will work or it wont. remove the battery from the laptop and just use A/C power and see if alls well,im pretty sure the laptop will work fine. if so then turn off,put battery in and try again,if problem persists its safe to say the middle man between ure charger and laptop is at fault (IE the battery)
2016-05-24 04:45:09 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You do have a grace period where your laptop is warrentied. Take it back to the store and ask for either maintenance or replacement.
Letters to CEOs don't work much when we talk about companies with a bad track record.
2007-01-24 06:09:01 · answer #4 · answered by GuyNextDoor 4 · 0⤊ 0⤋
As someone else said, it sounds like you got a lemon. Their laptops are not that bad and are fairly priced. I'd see if you could return it.
2007-01-27 07:46:04 · answer #5 · answered by MusicMan66 1 · 0⤊ 0⤋
yeah update the bios this happens sometimes
2007-01-24 06:08:20 · answer #6 · answered by Anonymous · 0⤊ 0⤋
they o.p pretty easily
2007-01-24 06:07:34 · answer #7 · answered by Anonymous · 0⤊ 0⤋