list the skills one must posses to make him suitable for a career in retail
2007-01-24 04:41:11 · 11 answers · asked by angel 1 in Business & Finance ➔ Careers & Employment
Good with people, good with numbers, have to know how to use a cash register.
2007-01-24 04:44:57 · answer #1 · answered by *Cara* 7 · 0⤊ 0⤋
I've worked for Asda as a checkout operator. You need to be a people person and have an outgoing personality. You will notice that customers will keep coming back to your checkout. I always say hello how are you, offer to help them pack thier shopping, smile with a genuine smile, and dont take your personal problems to work with you. When I started at Asda I used to struggle with giving change although the till tells what correct change to give. I've heard customers complain about checkout operators going to too fast. I will start to scan and help pack till they have caught up.
2007-01-24 17:06:14 · answer #2 · answered by phil 6 · 0⤊ 0⤋
Besides being honest, good with numbers, knowledgeable about products, services and company policy, I'd say the number one skill necessary to work in retail or in any job with the public is the ability to not take things personally. To be able to brush off a negative interaction and move on to the next customers and not take out your frustrations on them, but to be able to smile and still be friendly, pleasant and helpful.
2007-01-24 12:52:08 · answer #3 · answered by LindaLou 7 · 1⤊ 0⤋
The only thing that matters to me at a checkout is a smile and a friendly hello. I reckon that must be the hardest part of a totally soul destroying job.
2007-01-24 12:48:23 · answer #4 · answered by Anonymous · 2⤊ 0⤋
Ability to smile
Polite
Ability to say hello and thank you
Does not talk to other staff whilst serving a customer
Ability to count out the correct change
However these are very rare skills among checkout assistants!!
2007-01-24 12:46:46 · answer #5 · answered by Anonymous · 2⤊ 0⤋
Candidates should have most of the following:
1)spots
2)have a mouthful of gum
3)unable to look customers in the eye
4)persistant chatting to check out person next to them even though customers have been stood in queue for ages
etc etc etc
2007-01-24 12:48:27 · answer #6 · answered by sarah h 2 · 0⤊ 1⤋
From experience at my local supermarket you need to be a miserable, sour faced, ignorant and half witted moron with the sense of humour of a Klingon on heat!
2007-01-24 12:47:07 · answer #7 · answered by jamand 7 · 2⤊ 0⤋
(1) A Lobotomy.
(2) Err Thats it.
2007-01-24 12:51:18 · answer #8 · answered by Anonymous · 0⤊ 1⤋
consistency (ie steady speed on the till)
politeness (always say hello, please, thankyou and goodbye)
variation (ie different conversation with each customer)
helpfulness (ie these are on special offer)
smile
eye contact
numeracy
focus (ie on the money and the customer only)
2007-01-24 12:47:03 · answer #9 · answered by ♫ ♥green heather butterfly♥ ♫ 4 · 0⤊ 0⤋
be quick
clean
pleasent
2007-01-24 12:48:19 · answer #10 · answered by liam0_m 5 · 2⤊ 0⤋