How do i get rid of syms32.exe?

Question

I have done lots of scans and it won't detect it. I tried Norton,AVG,Avast. I phoned my broadband supplier who said that I had a trojan as I can log on in Safe mode netowrking with reasonable connections. But on normal log on it disconnects every2 seconds

Answer 1

Download HijackThis---

http://www.spywareinfo.com/~merijn/programs.php#hijackthis.


Run and Save a Log. When you log comes up copy and paste the entire log at http://www.hijackthis.de/ . Analyze your results. You will then get a screen that will tell you if you have any nasty stuff in your computer. Follow instructions to deal with any nasties. CAUTION: This is a very powerful tool. Be careful.

Answer 2

boot in safe mode, go to c:/windows/system32 folder, choose tools/folder options/view, ckeck show hidden files and folders, and uncheck hide protected operating system files box.Then find in system 32 folder syms.exe, delete it and reboot.After reboot click start/run/regedit, search for syms registry keys and delete all keys located in system32/syms32.exe

Answer 3

Go here and run the free removal tool: http://www.norman.com/Virus/Virus_removal_tools/

I would also go here and download/run Spybot: http://www.safer-networking.org/

I would also download and run Ad-Aware : http://www.adaware-antispyware.com/uk_adaware/

Good luck

Answer 4

Start-->Run--> type msconfig-->Startup-->then uncheck boxes