I am running XP on my computer, have an HP laserjet 1300, and just bought a Cannon Lide 70 scanner. MY printer was working fine until I hooke up the scanner. I tried to print something that I had scanned and the error message was" PCL XL Error, Subsystem Image" So, after troubleshotting, it was determined to update the printer driver. I tried to do this through the HP website, but for some reason I had issue with the .exe file. Now I can't print at all either the scanned items or anything pre existing on my computer. Now the error mesage is "PCL XL Kernel " WTF? Help PLEASE!!!!
2007-01-23 09:13:11 · 1 answers · asked by Maria D 1 in Computers & Internet ➔ Hardware ➔ Printers
First do a restore to yesterday and start over.
Cannon is funky see if there is an updated version on cannons website.
http://www.canon.ca/english/index-customersupport.asp?pid=415
Jockee
2007-01-23 09:21:23 · answer #1 · answered by seriousddneeded 3 · 0⤊ 0⤋